J. Bertolet, Inc

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

J. Bertolet, Inc Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2019

At J. Bertolet Volkswagen, our success has never been measured in dollars and cents. We judge our accomplishments by the

...

many friendly customers and great employees who have supported us since 1964. Volkswagen is a product we all believe is dependable, safe, technologically advanced, and a sound automotive investment. Find out why J. Bertolet is rated number 1 out of 675 Volkswagen dealers for sales, service, and overall customer satisfaction. Our team, (from top left: Jack Bertolet, Blayne Bertolet, John Bertolet, and Andrew Vigoda) is ready to assist you!

""Making your family a Part of Ours""

Service

Tire Rotation

$19.99

Oil, Filter Change

$69.95 and up*

Multi-Point Inspection

Complimentary

Transmission Service

$249.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
75 lifetime reviews. Includes reviews of J. Bertolet, Inc from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 14, 2019

    Bertolet offers great reliable vehicles at very fair market prices. The servicing and sales personnel are second to none. It's the only place to shop.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2019

    Wow, where do I start?! I'll start with the end: J. Bertolet VW provided us not only with a virtually new CPO Golf Sportwagen, but the best car-buying... experience my wife and I have ever had. First off, George, from the internet sales team, answered my inquiry quickly in a clear and polite manner. There's nothing more that I dislike than when I get short answers and incomplete sentences...and that was NOT George. He was kind and attentive. If he didn't have the answer for one of my questions, he acknowledged that and said that he would get an answer quickly -- and he did. The car that we were looking at was so new that it hadn't even gone through reconditioning yet, but I had some questions regarding the interior and optional features and George was able to get all of the info that I needed and also connected me with the used car manager, Blayne. Blayne, one of the sons of the original owner, helped me next and provided me with additional details, things that most dealers wouldn't have shared. Just like George, Blayne was very patient and kind while fielding my questions, never once sounding irritated or rushing me off of the phone. (Now, I know you're probably thinking...well, they just wanted to make the sale, but let me tell you this -- if you've gone car shopping at all, you know that not all car sales people are created equally...) It took a while for the car to make it back from reconditioning, but they kept me updated the entire time and since we were traveling more than an hour to come see the car that was very much so appreciated. When we got to the dealership last night, they had the car ready in one of their bays so that we could look initially out of the cold. The car was so clean, you'd have thought it was brand new. You'd think that this would be expected, but we test drove several CPO VWs at other VW dealerships and you'd be shocked with the state of their interiors. Once we decided that we wanted to proceed, Blayne started walking through everything for us. Once we got to the financing portion, he passed us off to John Bertolet (obviously another one of the family). He was extremely pleasant and walked us through everything, explaining things in detail. Everyone took their time with us, which was very much so appreciated. On a different note, the dealership appears smaller than some, but let me tell you, it's extremely nice. Not only is their showroom spotless, but warm and welcoming. There were a lot of smiling faces, too, even though we showed up quite late in the day. Two more things. During our drive, the only thing that my wife noticed amiss with the interior was a small discoloration on the headliner toward the back of the car (in the cargo area) -- not a big deal, by any stretch of the imagination. HOWEVER, it appeared as though Blayne took the car back while we were working on the financing portion and spot cleaned the discoloration -- above and beyond! Also, as we were about to leave, Blayne came and gave us a brand new road-side safety package, which they were giving away with all CPO purchases. It was just a nice bonus that we weren't expecting. Without a doubt, we'll be back. When it's finally time to replace my MKV GTI, I'll happily make the trip back to Orwigsburg to have this experience again. Do yourself a favor and go to these guys. I only wish I was closer so that I could get my cars serviced here regularly! Thank you, George, Blayne, and John. You guys were awesome!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 19, 2015

    I just purchased a 2011 certified pre-owned VW CC and love it! The staff at J. Bertolet was very helpful and knowledgeable about the automobiles they sell... and made the purchase of this car very easy. What I liked most is that they are friendly, very professional and not pushy. Nothing turns me off more is to be with a cocky and pushy car salesman or saleswoman. You won't find that at J. Bertolet! Even if you don't live close by it's worth the trip!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2019

    J. Bertolet Volkswagen is an exceptional dealership! Jack, John, and Andy... they are the BEST around. First, our daughter LOVES her new first car - the... convertible Beetle. The entire customer experience for her and us, as her parents, was phenomenal. From the moment we called about the car, to Jack testing driving with her explaining every feature to our teen, then connecting with Andy for the purchase and pickup. Wouldn't go anywhere else. Thank you for treating us like family, and for helping us add to our VW collection!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2019

    I keep going back because of the people and service I have received for over 25 years. Very clean neat and beautiful show room. I have gotten my sister... and daughter to buy VWs

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2019

    The family atmosphere feeling made me feel comfortable and stress free. There was a great selection to choose from it made my decision even harder. If... you're in the market for a great quality car and excellent service I'd recommend going to J Bertolet.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Aaron,Thank you for the kind words. I really had a lot of fun working with you. It felt like we were too old friends hanging out while you decided w...hat you wanted to do. I don't think I've ever laughed that much selling a car so thank you for making it fun for me. It was a great experience. I'm sure I'll be reaching out to you soon when I decide to pull the trigger on trimming my trees. Enjoy your new ride and thank you for your business.John

  • 5.0 out of 5
    March 2, 2019

    The process was made simple, fast, and easy. All of our questions and concerns were answered and the entire process was seamless. We highly recommend this... dealership to anyone looking for a new or used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You for the kind words! We truly appreciate it.

  • 5.0 out of 5
    March 1, 2019

    My girlfriend and I were looking for a golf tdi originally but ended up falling in love with a jetta sport. But the entire time we were looking at getting... into a golf John. Bertolet III helped us out to the fullest extent to get us into a car we wanted. It was a great experience and we are very happy with the experience we had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    Highly recommend this dealership! It was refreshing to go in to a no pressure dealership that gave the time to completely go through your potential purchase.... Jack (President) took us on a test drive and gave us a lot of information on the vehicle. When we got back, John met with us and moved us simply and quickly through the buying process. I cannot say enough about this dealership and recommend them to anyone! Great job!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2019

    Great dealership I bought a beetle that I leased I also had it serviced Been dealing with them a long time And Will keep dealing with them

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews