Reviews
This dealership is always excellent with being on time
This dealership is always excellent with being on time with awesome customer service. Thank Sebastian for another great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your confidence in our work! Thank you for being a repeat customer here at JM Lexus, we look forward to welcoming you back for your next visit. Drive safely, Jim!
Just purchased my first Lexus NX 250 and worked with
Just purchased my first Lexus NX 250 and worked with Sales Manager Steve McNeely who in a very professional, kind and courteous way guided me through the process. Steve was available at all times and always willing to go the extra mile to make this purchase possible and stress free. It was really a pleasure to buy from JM Lexus and to work with Steve. Thank you Steve!!! Really appreciate you and your dedication!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, we are thrilled that we could assist you with the purchase of a new Lexus NX 250! Thank you for choosing JM Lexus and for sharing your experience with Steve. Safe travels ahead!
The employees were very friendly and helpful throughout
The employees were very friendly and helpful throughout this process. The facility was very clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this feedback! We appreciate your business and we hope to see you again at JM Lexus. Safe travels ahead!
Customer service is excellent.
Customer service is excellent. Shedrick was an awesome service representative who is very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your confidence in Shedrick and the team means a lot to us! Thank you for choosing JM Lexus and for sharing your feedback. Safe travels ahead!
Advisor Chauncey Levy was courteous and service was
Advisor Chauncey Levy was courteous and service was thorough and excellent. Hospitality was good during waiting for work to be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your positive experience with Chauncey and the team! Thank you for choosing JM Lexus, we hope to welcome you back for your future service needs. Drive safely!
Very customer friendly, fair pricing.
Very customer friendly, fair pricing. The dealership mixed up and kept me waiting five hours for routine maintenance but the rep, Patrick, was very apologetic and comped the work plus the next maintenance check. Other than that tiny wrinkle our experiences have been excellent. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Geoffrey! We are so glad to hear that Patrick went above and beyond to help make things right for you. We appreciate your support and hope to see you back again at JM Lexus!
Dario is wonderful to work with.
Dario is wonderful to work with. Attentive, courteous and professional. I would recommend him to anyone looking for a new car. I will definitely contact him for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Dario and the JM Lexus team. Drive safely, and we hope to see you back again down the road!
I just leased my 7th Lexus from JM.
I just leased my 7th Lexus from JM. The facility is bright and clean, and the staff is welcoming. Working with Tim Spellmanwas an absolute pleasure. There was no sales pressure. He answered all my questions and was never vague. In my car, he pointed out all the safety features and set my radio stations. Tim was professional, efficient, friendly & patient. I can’t wait to work with him when I’m ready for my 8th Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was wonderful feedback to read. Thanks so much for giving Tim and the JM Lexus team a shoutout and we look forward to seeing you at our establishment next time. Enjoy your newly leased Lexus!
Great customer service Ryan Chastin especially Always
Great customer service Ryan Chastin especially Always prefer to come here then close to my home
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your recent service visit at JM Lexus! Ryan will definitely appreciate the shoutout. Take care, Ann!
I have worked with JM Lexus for years and I will always
I have worked with JM Lexus for years and I will always recommend them. They always do whatever possible to ensure the car buying process is easy and stress free. I worked with Steve McNeeley and he was great as always, very professional, friendly, and always made himself available for questions. Jonathan Wulkan also helped me during this process and he was equally helpful and very friendly. I highly recommend JM Lexus, Steve and Jonathan. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being a loyal customer of JM Lexus! Steve, Jonathan, and the rest of the team will be so happy to receive your wonderful feedback. Enjoy your new ride!