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JM Lexus

(9,587 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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My Service Advisor Brandon is very good at what he does.

My Service Advisor Brandon is very good at what he does. He explained to me what must be done to my vehicle and he took total control.. I am satisfied with his performance. Thanks for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Brandon and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

Donald Norton is the best salesperson at JM Lexus.

Donald Norton is the best salesperson at JM Lexus. He was so patient and professional. My hats off to him. Great job Donald!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Donald and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

2nd car from this dealership(coming from Atlanta) Kahari

2nd car from this dealership(coming from Atlanta) Kahari Whittaker is amazing(salesman) & one of the reasons I went back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Kahari and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

Alicia Stark is a wonderful salesperson she is very

Alicia Stark is a wonderful salesperson she is very knowledgeable about the cars and financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted Alicia has been a great salesperson for you! Thank you for supporting JM Lexus with your review!

Francisco was amazing.

Francisco was amazing. He helped me make an excellent choice on my Lexus. I couldn't decide between Sedan or SUV. He was able help me make my Best decision. He really is adamant about making sure you know you enjoyed the fruits of your labor. We work Hard & We Enjoy our Fruits. My Investment definitely feels PHENOMENAL!GOD IS FAITHFUL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Francisco and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

Consumer response

*****5 stars

Jim Bramble was the best!

Jim Bramble was the best! Got me warranty service I didn’t even know I qualified for. Been a customer for decades. Always pleased with their services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rita, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jim and the JM Lexus team over the years. Drive safely, and we hope to see you back again down the road!

Consumer response

Jim Bramble is a great addition to the JM Family. He was very courteous and helpful! We all thank him for his great service to our country too! Semper Fi!!!

Pedro Diaz was great, JM Lexus was terrific!

Pedro Diaz was great, JM Lexus was terrific! Thank you for the great service! 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Pedro and the team took such great care of you! Thank you for choosing JM Lexus and for sharing your experience. Have a wonderful day!

Dario the salesman was very professional, knowledgeable,

Dario the salesman was very professional, knowledgeable, patient and not pushy. Overall a good experience. Looking forward to a continued positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Dario and the JM Lexus team. Drive safely, and we hope to see you back!

Donald Norton sold us GX460 2022 with grace and

Donald Norton sold us GX460 2022 with grace and efficiency that went beyond and above our expectations. Best experience ever, highly recommend to anyone looking to buy a car in the area. Have referred 2 close friends already. Sincerely, Donald Wint

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Don, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Donald and the JM Lexus team. Drive safely in your 2022 Lexus GX 460, and enjoy it! We hope to see you back again down the road!

great service patrick.

great service patrick. honest no more very busy pick up ok delivery enough gray car wash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that Patrick delivered such a successful service experience. Drive safely, and we hope to see you back again at JM Lexus!

Consumer response

thanks