Reviews
Thanks Alicia and Tim for my Es350.
Thanks Alicia and Tim for my Es350. Love the vehicle but most of all I love your service. I will recommend you to my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus ES 350! We are happy to hear that Alicia and Tim made the experience so positive and successful. Thank you from all of us at JM Lexus!
Michael made me feel very comfortable with the process
Michael made me feel very comfortable with the process and that’s why I have leased several cars at JM with his help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walker, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Michael. Drive safely, and we hope to see you back again at JM Lexus!
This would be my 3rd car purchase and each time it has
This would be my 3rd car purchase and each time it has been like working another shift after getting off work. This was a smooth, quick, fun and easy process. Mike went above and beyond to ensure that I was satisfied with my SUV. I told him what I was looking for, what my budget was and when I wanted my new car. He took care of everything, he told me to come in test drive. He ordered my SUV and I picked it up within a week. Thank you so much Mike. Me and my kids love it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Latesha, thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Mike. We will be sure to pass on the kind feedback to him. Drive safely in your new vehicle, and we hope to see you back again at JM Lexus!
mr. german afanador was a pleasure to work with. he is
mr. german afanador was a pleasure to work with. he is very knowledgeable about the cars he sells, also very polite person!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with German and the JM Lexus team. Drive safely, and we hope to see you back!
Eric Rogers helped me with a smooth transaction.
Eric Rogers helped me with a smooth transaction. I highly recommend using him. If I have any questions at all, he responds immediately! Loved dealing with him. I also love Victor too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julie, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Eric, Victor, and the JM Lexus team. Drive safely, and we hope to see you back again down the road!
Steve at JM Lexus was extremely knowledgeable and
Steve at JM Lexus was extremely knowledgeable and customer focused. I enjoyed the experience of trading in my car and enjoyed learning about all important features of the vehicle. Steve made this experience so seamless, answered all my questions professionally and ensured I was comfortable with the purchase before leaving the dealership. I highly recommend Steve from JM Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled Steve's commitment to customer satisfaction stood out to you. Thank you for giving him such a glowing review and we appreciate your recommendation. Safe travels, Marina! - JM Lexus
On time.
On time. Fabulous Mr Cruz was kind,efficient and pleasant. Wonderful experience with all the personnel. Love my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for givingMr. Cruz and the rest of the team JM Lexus your kudos. We're always here to help and look forward to seeing you again next time!
What a super car buying experience!
What a super car buying experience!! JM Lexus and specifically Arly Edmonds made the experience simple and pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michele - We are thrilled to hear that you enjoyed working with JM Lexus to get into your new vehicle. Thank you so much for your business! We wish you safe travels.
Casey (service writer) and Matt (service manager) are two
Casey (service writer) and Matt (service manager) are two of the best in the business. I would definitely recommend working with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy that you're happy. Thanks for always relying on Casey and Matt to assist with your service needs! - JM Lexus
Amazing, Amazing experience!
Amazing, Amazing experience! The quality of customer service was impeccable! I will 100% recommend JM Lexus. Sandley helped my husband and myself and he was superb! Great guy, great customer service! I’ve always heard about JM Lexus, but to actually experience it myself was great! Sandley took his time with us and made us feel comfortable. He payed attention to details and went above and beyond for us! He was wonderful to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sommer, your enthusiasm for JM Lexus means more than we can express! It's excellent to hear that you and your husband so thoroughly enjoyed working with Sandely, and we'll be sure to pass on your kind words. Many thanks from the whole team here, and congratulations on your new vehicle!