Reviews
Steve Mcneeley was just terrific.
Steve Mcneeley was just terrific. The entire transaction was a breeze. One of the best buying experiences ever
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are so glad to hear that Steve delivered such a successful purchase experience. Drive safely, and we hope to see you back at JM Lexus!
This is my third Lexus that I purchased from Alicia at JM
This is my third Lexus that I purchased from Alicia at JM Lexus. Each time things went so smoothy. I appreciate her expertise and would recommend her and JM Lexus very highly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Alicia and the JM Lexus team. Drive safely, and we hope to see you back!
Very impressed with JM Lexus!
Very impressed with JM Lexus! Excellent customer service and very comfortable lounge waiting area. Without hesitation, I give JM Lexus a 5 star rating!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Irene, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!
The deal they showed was the deal we got.
The deal they showed was the deal we got. Dario was excellent help and I couldn’t had been happier with the car. Thank you JM Lexus, keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Dario and the team. Enjoy your new vehicle, and we hope to see you back at JM Lexus!
I previously went to a different dealership but decided
I previously went to a different dealership but decided to give this one a try based on a recommendation from a friend. My friend recommended that I go see Shedrick in the service department and he was very helpful. He took the time to explain what needed to be done with my car and even checked to see if my car had an extended warranty to cover some of the work that needed to be done. Also the service waiting area was very comfortable. I usually hate to wait but this time i really did not mind waiting. Overall really good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are glad to hear that you had such an outstanding service experience working with Shedrick. We will be sure to pass on the kind feedback to him. Drive safely, and we hope to see you back again at JM Lexus!
I have a wonderful salesman, his name is arly Edmond.
I have a wonderful salesman, his name is arly Edmond. Great personality you don’t feel pressure to make a purchase he gives time to make a decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Edmond and the team are happy to see that your experience was a great one! Thank you so much for supporting JM Lexus and congrats on your new car!
Customer service is 100% satisfied.
Customer service is 100% satisfied. In one visit day I have the car I was wanted. Lexus IS my favorite car and it is good rated in gas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are thrilled to hear that you found the right vehicle working with the JM Lexus team. Drive safely, and we hope to see you back!
Service was great, Sebastian is always very attentive to
Service was great, Sebastian is always very attentive to my concerns, courteous, always go the extra mile to ensure I am satisfied with the job done and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the lovely review and for commending the hard work of Sebastian! We are glad that his customer service has kept you confident in JM Lexus. Have a great day, and we'll see you next time!
German is great !
German is great ! He has so much knowledge and he explains really well all available options! Wonderful commercial guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing a positive review about German! We are delighted that he provided informative and helpful service. Safe driving from our JM Lexus team!
Always professional and courteous.
Always professional and courteous. Does not try to push something you don’t need. The best service center every.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Bryan! We are so glad to hear that you had such a successful service experience working with the JM Lexus team. Drive safely, and we hope to see you back!