Reviews
A Totally Pleasant Experience in Leasing a New Car
I have leased 6 Lexus cars with JMLexus and found this last experience to be by far the most pleasant I ever had, Mike D'Ambra was a total pleasure to deal with, no haggling or pressure. He was honest and upfront with all details, a true professional. I would highly recommend him and his associate Omar Hashmi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Great experience and service. Steve McNeeley was great. He was very helpful and knowledgeable. It can be quite intimidating to buy a vehicle not being on site but Steve made the process seamless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above expectations!
This was by far the best car buying experience I have ever had... no haggling, no "walks to the manager's office", no "buy it now or price will go up routine", basically - JM illuminated ALL nonsense that usually annoys customers when they are buying a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience with JM Lexus, Steve Mc Neeley & team
It was time for a new vehicle-with the help of Michael Robbins at JM Lexus, I found the ultimate pinnacle of luxury, comfort and security knowing that an L/Certified Lexus by JM Lexus would be unbeatable in every way. Once the vehicle was located by Michael Robbins located the right one for me-it was so much more than I expected! He referred us to Steve Mc Neeley, our salesman. Went to JM to see the vehicle on Sunday at 12:15 PM. The deal was sealed and I drove a beautiful ES-350 Premium Package less than three hours later, home in time for the Memorial Day BBQ. Steve was wonderful, calm-no pressure, knowledgeable of the vehicle and it's add-ons, found me an amazing finance deal and delivered with the assurance that I needed to know that my wife would be getting the most beautiful car on the lot! He did just that and more. I highly recommend Steve McNeeley, Michael Robbins and JM Lexus in Margate, Florida for everyone who needs to purchase a new, pre-owned or certified Lexus vehicle! Thank you JM Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure. Excellent Service.
Answered all our questions. No pressure to sell. No negotiating on prices so that made it easier to to determine if the price is right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people at JM lexus
Great people that works at JM lexus Great customer service, The person that helped me made sure I understand what was going all in my car ,left me messages when I was not able to pick up the phone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience.
Leased a Lexus NX300 which is my first Lexus. Gary Cantronio was awesome ! There is no ha ding off we worked together from start to finish. If you hate purchasing a new vehicle because of the experience go to see Gary you will walk away with a new car and an entirely new feeling :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience for the second time at JM Lexus
We just bought our second SUV at JM Lexus. Great experience since we walked in. Steven McNeeley was amazing at finding the perfect SUV for my wife and at having it ready when she needed it. Steven gave us a first class buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you
Christina was very helpful to me. She was very patient and she went out of her way for me in multiple ways. One being that my daughter needed to sign but Christina went to her to get everything signed. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Time Buyer
On Easter Monday, I went out on faith and luck in hopes to purchase the 2016 Fiat 500X on the lot at JM. I reached out to Kahari, a good friend and fellow church member to see how he could help me in this process. By none other than the grace of God, I was leaving JM Lexus with the car I’d only dreamed about - in less than three hours! I’m thankful to Kahari and the JM staff for their assistance, customer service and great tea and refreshments in their lobby.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car