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JM Lexus

(9,403 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Just the best

Great loaner and Jim Bramble the consultant was excellent. No surprises and no.haggle pricing up.front. Highly recommend this facility. This is how a dealer should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Experience

I called and very quickly with no pushback got a lease quote. Other dealers make you push and prod to get a firm number and the numbers I got from other dealers were much higher. JM Lexus seems to have far more inventory than other dealers I looked at. Overall process much less hype and pressure. Yes, you'll get quite a few followup phone calls and emails as long as you are a live lead but overall very good experience. When went in to finalize paperwork the rep was very courteous, calm and patient going over questions and then going over the features of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy, comfortable.

Not rushed. Could be shorter but Omar did the best all around. Car was cleaned but could if done a better job in the interior. Rush job. I have been a Lexus iwner over 30.years.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lease

Me atendieron muy bien y respondieron todas mis preguntas y dudas, me mostraron el carro y me explicaron las diferentes opciones que tenía para mi léase que se acercara a lo que yo quería pagar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My salesman Alexander Bondarevsky

My experience this time with Lexus was the best I ever had. Alex made sure everything was presented to me in a way I would understand. His demeanor was excellent and his knowledge with Lexus was the best. He took the time to explain everything I needed to know, so when I come back there I will always go to him. I would recommend him to any of my friends or family. Your lucky to have him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thanks

Nice clean and quiet atmosphere. Will recommend this dealer to anyone. Thanks for the friendly service not to mention the complimentary food and drinks upstairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My recent buying experience

Words cannot express how thrilled I was. It was one of the experiences I cannot forget. The dealership was amazing and the people there were so nice, I felt at home and didn’t want to leave. On top of that having a Sales consultant like Mr. Gary Mueller makes things much more easier. He treated with utmost respect and I’ve never felt pressured. He took the time to walk me through the leasing process and address all of my concerns. Thank you Mr. Gary Mueller, you’re exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jonathan Wulkan’s the best.

He understood what we wanted and got our new SUV without any hassle. He delivered the car before our vacation. Everything worked out great. We’ll refer our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everything was great no compliant

I will always recommend my friends and family to purchase a vehicle at JM Lexus reason why they have friendly staff , as well as pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great emergency service

Xavier is highly professional and on point with the estimate and time to complete the job. Great job taking care of my tire. Definitely recommend the service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.