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JM Lexus

(9,417 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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premium customer experience

This was my first time visiting JM Lexus. Omar was our sales representative. It was by far the best experience I have ever had at a car dealership. Omar was very knowledgeable and professional and did a fantastic job explaining the features of the Lexus NX we are considering purchasing. The dealership has to be visited to be believed. Thanks for a great experience Omar and JM Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Premium Service

From the moment I entered into this JM Lexus + Dealership I was greeted by warm and friendly professionals. Upon my arrival to the showroom I was greeted by Sales Manager, Dario Dziamalek. Dario advised that he would be the only point of contact that I would need for the duration of my process. I showed him my 2016 Volvo and advised that my family was interested in a Lexus GX Premium lease package. Within less than 30 minutes, Dario’s team had appraised my vehicle, given a top dollar offer and gave me a great deal on leasing a brand new Lexus GX. I can’t say it enough how awesome the team at JM Lexus have been to me and my family. Thank you Dario. Fast, Friendly, Efficient and Professional. This Dealership knows their product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I’m back to Lexus

Kahari was amazing from start to finish. He helped me pick out a great selection. I use to have Lexus and left and went to Mercedes. I was sure if I would come back to Lexus but Kahari build value in the product. I am now a proud new owner again of a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Seamless Experience

My experience leasing my new Lexus at JM Lexus was seamless! Michael Thomas my salesperson was extremely knowledgeable and he answered any and all questions I had. The ability to do much of the paperwork prior online made my in person process all the shorter. This is my third Lexus and I am loving it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent & Professional Service

Excellent & Professional Service from the beginning to the end. Everyone I dealt with was very friendly and knowledgeable. Very smooth experience with no glitches. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Appointment

I brought my car in for regular maintenance and all went well. As with all dealerships, they tried to sell me tires, then a new lease. I did not buy either. Tires considerably cheaper at Costco and the Lexus infotainment system is not any better and they only intergrate with Apple, not Android...so I won't be getting another Lexus. Unfortunate because the car handles beautifully.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent Service

Great dealership. Reasonable prices. Helpful representatives. Michael was very helpful and explained very well how the dealership works and why it is different than others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My Service Consultant

My service consultant (Goefftey Toland) was very polite and efficient. He kept in touch w/ me by telephone and email. When I wanted to reduce the repairs (until a later time), he immediately "made it happen". He's an asset to your business. BYW, the beautifu ES350 loaner was GREAT. Mr. Moran must be pleased when he looks down from heaven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have been dealing with JM Lexus for 20 years.

JM Lexus: Very easy to deal with. Good atmosphere in the dealership. Prices are fair. Quick and easy. The sales managers do the selling and the finances. Sales folks are easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect experience

I just traded my 2016 NX for a 2019 F Sport. The dealer experience was perfect, and I love my new car! JMLexus knows how to treat its customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.