Reviews
premium customer experience
This was my first time visiting JM Lexus. Omar was our sales representative. It was by far the best experience I have ever had at a car dealership. Omar was very knowledgeable and professional and did a fantastic job explaining the features of the Lexus NX we are considering purchasing. The dealership has to be visited to be believed. Thanks for a great experience Omar and JM Lexus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Premium Service
From the moment I entered into this JM Lexus + Dealership I was greeted by warm and friendly professionals. Upon my arrival to the showroom I was greeted by Sales Manager, Dario Dziamalek. Dario advised that he would be the only point of contact that I would need for the duration of my process. I showed him my 2016 Volvo and advised that my family was interested in a Lexus GX Premium lease package. Within less than 30 minutes, Dario’s team had appraised my vehicle, given a top dollar offer and gave me a great deal on leasing a brand new Lexus GX. I can’t say it enough how awesome the team at JM Lexus have been to me and my family. Thank you Dario. Fast, Friendly, Efficient and Professional. This Dealership knows their product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m back to Lexus
Kahari was amazing from start to finish. He helped me pick out a great selection. I use to have Lexus and left and went to Mercedes. I was sure if I would come back to Lexus but Kahari build value in the product. I am now a proud new owner again of a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Seamless Experience
My experience leasing my new Lexus at JM Lexus was seamless! Michael Thomas my salesperson was extremely knowledgeable and he answered any and all questions I had. The ability to do much of the paperwork prior online made my in person process all the shorter. This is my third Lexus and I am loving it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent & Professional Service
Excellent & Professional Service from the beginning to the end. Everyone I dealt with was very friendly and knowledgeable. Very smooth experience with no glitches. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Appointment
I brought my car in for regular maintenance and all went well. As with all dealerships, they tried to sell me tires, then a new lease. I did not buy either. Tires considerably cheaper at Costco and the Lexus infotainment system is not any better and they only intergrate with Apple, not Android...so I won't be getting another Lexus. Unfortunate because the car handles beautifully.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Great dealership. Reasonable prices. Helpful representatives. Michael was very helpful and explained very well how the dealership works and why it is different than others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Service Consultant
My service consultant (Goefftey Toland) was very polite and efficient. He kept in touch w/ me by telephone and email. When I wanted to reduce the repairs (until a later time), he immediately "made it happen". He's an asset to your business. BYW, the beautifu ES350 loaner was GREAT. Mr. Moran must be pleased when he looks down from heaven.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have been dealing with JM Lexus for 20 years.
JM Lexus: Very easy to deal with. Good atmosphere in the dealership. Prices are fair. Quick and easy. The sales managers do the selling and the finances. Sales folks are easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect experience
I just traded my 2016 NX for a 2019 F Sport. The dealer experience was perfect, and I love my new car! JMLexus knows how to treat its customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car