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JM Lexus

(9,418 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Es 350!

I was very happy with the sales person Bruno help me out tremendously. Made my leasing experience great with JM Lexus. They helped me out a great deal! I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great convenient service department

Always making it very convenient me especially with my work schedule I can drop vehicle off not have to worry not having something to drive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Leasing two card

It was a great experience through whole process from the start until finish the service I get from Jm Lexus has been great from Matthew O’Brian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

LEASING A NEW LEXUS

NO HASSLES, NO PROBLEMS, EASY PEEZY. GREAT PRICE GREAT SERVICE. tHEY HAD WHAT I WANTED, AT THE RIGHT PRICE. I'M GLAD I WENT TO JM LEXUS AGAIN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

$180 > $47,000

After my 3rd visit trying to buy a rx350, the manager tells me to my face that he is willing to let a $47,000 car sells go south, all I ask was to tend the windows that cost $180. The unwillingness to accommodate a customer’s need is astonishing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Happy

Richard took great care of me knew what I wanted and needed and got me exactly that. I love my new car and so does my wife who I surprised with it at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience ever!

I met with David Falkenstrom to look for a new car for my wife. David took us for a test drive and explained every detail of the car we were interested in. He then proceeded to give us a quote which was very fair, up front, and transparent. I especially liked the fact the he handles the whole transaction from start to finish with no games or run around like I dealt with in the past. He was patient, and professional and I would highly recommend him to anyone looking to purchase a new Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional Service

Love the service at this dealership! We bought 2 cars here already with Dan Phillips (amazing sales person by the way!). And don’t mind driving 30 miles to get service done here. Service Department is excellent, love the amenities!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fastandnopain

I got a new SUV for my family and I can't be more happy with the car and how fast I was in and out Richard who was my sales manager did all of the paperwork in front of me. It was so transparent and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A+ Experience

My sales manager Dave Falconstrom did an excellent job. Very polite, knowledgeable about each car and actually cared about what was important to me. What I thought was going to be a daunting experience turned out to be very enjoyable. I am recommending Dave to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.