Reviews
Exceptional Service Every Step of The Way.
First and foremost, if you have experience car buying/leasing in the past, this is nothing like it. The new Plus model implemented by JM Lexus is phenomenal. From the calls you received to make your experience pain free. I have Carol Bruce to thank for this, and the actual process of making the final decisions and taking care of all the paper work, this is where Gary Catronio was just fantastic. Thank you everyone. I will definitely recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A pleasant experience
I was very pleased with the professionalism and knowledge of Gary during the entire process of leasing my 350 ES. He was very thorough and polite while explaining every aspect of the deal. Gary is definitely a “true”asset to the Lexus Family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Es350 f sport
Omar Hashmi done a excellent job assisting me and my wife getting a 2019 Lexus ES 350 f sport assisted us from start to finish no run around straight to the point .thanks Omar for a wonderful job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second to none
My recent purchase at JM Lesus was the smoothest car purchase I have ever made. Steve McNeeley was a pleasure to work with. His professionalism and attention to detail were fantastic. I would absolutely recommend both JM Lexus and Steve McNeeley to anyone shopping for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Michael Thomas was amazing!
My salesman Michael Thomas was amazing. He delivered on everything he promised. Wait time was important for me as I have small children. I was in and out in less than 1 hour. Amazing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant and stress-free experience.
David was a pleasure to work with. He was friendly, knowledgeable and took the time to understand our preferences. Extremely friendly, professional and courteous sales person who works hard finding just the right vehicle to earn the business of his customers. He then took as much time as necessary to demonstrate and explain all of the vehicle's features. At the time of delivery, he helped us to personalize all of those features for our convenience. Very satisfied having a single point of contact throughout the entire transaction and happy that David is that person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lexus plus - Smooth transaction!!
You can't go wrong with Dario - great salesperson! No negotiating needed with Lexus Plus - very easy transaction. This my fourth or fifth Lexus from this dealership.....they lost my business on my last purchase but gained it back because of Dario and the new Lexus Plus program. I love my new GX!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service with Omar and Kenny
Omar was very energetic, thorough, and kind. I would recommend him as a sales consultant 100%. Kenny set my appointment, and was also very knowledgeable and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Auto Service
Ryan has always has taken good care of my concerns with my vehicle! His customer service is impeccable! I highly recommend this dealership for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service and buying experience
Salesperson- Dario Dziamalek- we had an excellent sales experience- salesman did his utmost to satisfy all of our needs- however sales process takes too long
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car