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JM Lexus

(9,474 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Exceptional Service Every Step of The Way.

First and foremost, if you have experience car buying/leasing in the past, this is nothing like it. The new Plus model implemented by JM Lexus is phenomenal. From the calls you received to make your experience pain free. I have Carol Bruce to thank for this, and the actual process of making the final decisions and taking care of all the paper work, this is where Gary Catronio was just fantastic. Thank you everyone. I will definitely recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A pleasant experience

I was very pleased with the professionalism and knowledge of Gary during the entire process of leasing my 350 ES. He was very thorough and polite while explaining every aspect of the deal. Gary is definitely a “true”asset to the Lexus Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Es350 f sport

Omar Hashmi done a excellent job assisting me and my wife getting a 2019 Lexus ES 350 f sport assisted us from start to finish no run around straight to the point .thanks Omar for a wonderful job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Second to none

My recent purchase at JM Lesus was the smoothest car purchase I have ever made. Steve McNeeley was a pleasure to work with. His professionalism and attention to detail were fantastic. I would absolutely recommend both JM Lexus and Steve McNeeley to anyone shopping for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My salesman Michael Thomas was amazing!

My salesman Michael Thomas was amazing. He delivered on everything he promised. Wait time was important for me as I have small children. I was in and out in less than 1 hour. Amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pleasant and stress-free experience.

David was a pleasure to work with. He was friendly, knowledgeable and took the time to understand our preferences. Extremely friendly, professional and courteous sales person who works hard finding just the right vehicle to earn the business of his customers. He then took as much time as necessary to demonstrate and explain all of the vehicle's features. At the time of delivery, he helped us to personalize all of those features for our convenience. Very satisfied having a single point of contact throughout the entire transaction and happy that David is that person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lexus plus - Smooth transaction!!

You can't go wrong with Dario - great salesperson! No negotiating needed with Lexus Plus - very easy transaction. This my fourth or fifth Lexus from this dealership.....they lost my business on my last purchase but gained it back because of Dario and the new Lexus Plus program. I love my new GX!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service with Omar and Kenny

Omar was very energetic, thorough, and kind. I would recommend him as a sales consultant 100%. Kenny set my appointment, and was also very knowledgeable and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Auto Service

Ryan has always has taken good care of my concerns with my vehicle! His customer service is impeccable! I highly recommend this dealership for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service and buying experience

Salesperson- Dario Dziamalek- we had an excellent sales experience- salesman did his utmost to satisfy all of our needs- however sales process takes too long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.