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JM Lexus

(9,404 reviews)
Sales hours: 11:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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J M Lexus and Rachel Rosenthal a winning combo

I have bought and leased many cars in my 80 years but the best salesperson ever is Rachel Rosenthal. Nothing else to say simply outstanding. Eleanor Dunkelman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fabulous customer service and follow up

Very attentive to my needs in the vehicle I was looking for and continually followed up untill the perfect automobile came in that I would love ??I apprecite his professionalism support and knowledge this was aovrr a month ago I came in and he continued to work with me until I found the auto I would be satisfied with his loyalty and dedication will be a asset to your organization going forward I’m very honored to have had the pleasure to work with josh kantora and will refer him to future clients thank you 🙏😇

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Anastsia, thank you for taking the time for giving JM Lexus an awesome 5 Star Review! We are happy to know that you appreciate the professionalism provided to you by Joshua! We are glad to know that you enjoyed your experience here at JM Lexus!

Best experience buying a car f

This was the BEST car buying experience. My previous car was a Mercedes GL 550 and was a very laborious painful process. I forgot I was buying a car. It felt like I was talking with an old friend. Kahari Whittaker is very professional knowledgeable and compassionate! We will be buying more cars through JM Lexus and from Kahari Whittaker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easiest leasing experience

I've leased many cars over the years. JM made it an easy experience. I loved their no haggling, fixed price system. They were very competitive in pricing and paperwork was a breeze. Kudos to Richard Meier my salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

JM lexus

Had a great experience at JM Lexus with Kahari Whitaker. He spent a lot of time with me after I purchased the car explaining all the details. He made the car shopping experience quick and easy. This car I've bought there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

World class customer experience

Michael J cooke sold me my 2nd car from JM Lexus. He was knowledgeable, confident, not pushy, listened to my concerns, found me the exact car I wanted, and made the entire process smooth and simple. He delivered my car, brought all the paperwork ready to be signed, and even took my old car back for me. Highly recommend Michael and JM for future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealer, Even better Salesman

Went in looking to purchase a used Lexus and was greeted by Alex Bondarvesky. He was amazing to deal with from start to finish. Very insightful, very thorough with everything, I would highly recommend going to see him again for a future purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very easy to work with

Pleasant to work with. Followed up with every question and would recommend very highly. Would also like to give praise to Leah who was attentive and very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service!!!

Bobby was wonderful- thank you so much!! He took his time in assisting us. We would recommend anyone who is looking for a new car. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Greg for giving JM Lexus an amazing 5 Star Review! We are happy that Bobby provided you an amazing experience here at JM Lexus!

Excellent service

Excellent service during sale and after Great price and incentives for the vehicle I leased The buying experience was simple and efficient Sales person was very profesional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.