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JM Lexus

(9,402 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Dario met all of our needs and wants in a very professional

The 5 star rating was given because Dario and JM Lexus deserved it. We will return to purchase our next Lexus. The next one will be our seventh Lexus in a row.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Long distance purchase!

My Son-in-Law introduced me to Dario at JMLexus. What a pleasure it was in dealing with him. I had complete and utter trust in Dario. He led me from beginning to end in purchasing my new and beautiful RX 350. Patience and guidence were his best attributes.....and of course he was right, it is a great car and beautiful at that. I look forward to years of driving in luxury. Dario is a 5 Star ?? person and employee. Thank you for helping me through the process. 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We are very pleased to hear that you had an amazing experience with Dario and he will love the feedback you have provided! Congratulations on your beautiful new RX 350! We look forward to assisting you with all of your vehicle needs for years to come.

2017 RX 350 Leasing as per Sheila Lafortune

from the point of Sale JM lexus Rep Jonathan Wulkan was outstanding on walking me thru the process he answered all my questions with patience and ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

1st Experience at JMLexus

This was my first experience with JMLexus. My salesman, Eric Rodgers was outstanding. He was professional, destail oriented, and super knowledgeable. He made my first ever leasing experience a pleasure. I left a happy camper!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give JM Lexus an amazing 5 Star Review! We are happy to hear that Eric Rodgers took very good care of you for your first experience with JM Lexus. Camp on happy camper :D

leasing new lexus

great experience with Johnathan very easy and patient made leasing my nx300 ar pleasure I will recommend Johnathan to all my friends and neighbors. Stuart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Stuart, Thank you for taking the time to give JM Lexus a 5 Star review. We also thank you for giving Jonathan Wulkan an amazing review. Please enjoy you beautiful NX300

Everyone was in meetings...

Michael Cooke’s customer service was good up until I drove 4 hours to purchase the vehicle. He knew I was coming in, but I didn’t know it was his day off and he never told me. I was texting with him until 5:44pm the day before and it never came up. Everyone was in meetings and it didn’t seem like anyone was willing to help Kahari. He was very good but still has a lot learn. Enjoyed working with him. I spent over 4.5 hours at the dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave JM Lexus you feedback. We will take all of this into consideration going forward. Thank you for the kind words about Kahari. We will address the meeting times with our Sales Department.

JM Lexus

This dealership has always made my wife and I feel welcomed and has provided top notch service. We will continue to be loyal customers. Richard at JM Lexus IS amazing and I highly highly highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Salesman

Josh is an excellent salesman. Has followed up with me several times after I bought my car. Just very personable and profession. What an excellent example of customer service for the company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome Dealership

Great experience from start to finish. Everyone in the dealership is extremely professional and helpful. This was my second vehicle purchased from JM Lexus and I would recommend them without hesitation!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

JM Lexus - Couldn’t be Happier!!

We had a fantastic experience at JMLexus. Our specialist Tim Spellman was extremely knowledgeable and prepared for our meeting. He took the time with us and walked us through the entire process. I highly recommend Tim and JM Lexus. They really do want clients for life and they’ve won us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.