Reviews
Friendly professional staff whose care is mirrored in
Friendly professional staff whose care is mirrored in their work. Smiles are omnipresent and you can sense their confidence and happiness in their work effort.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our team's dedication and positivity shone through during your visit at Kendall Toyota. Thanks for sharing this wonderful feedback!
On March 13th I left my Toyota RAV4 to give me a price
On March 13th I left my Toyota RAV4 to give me a price for checking/ replacing tire pressure sensors and a defective right rear child door lock. I was told that to get a proposal they needed to do a diagnostic..... I called at 6:30 pm to get the status on my request and was told that they were working on the car. I called again at 7:00 pm since they closed at 8:00 and was told that the "adviser" was gone. I had to insist and managed to get my car back before closing. But no proposal... I had to pay $256.63 for nothing. This morning, I called again and after a while they found Juan Carlos Minaya, the "advisor". After some pressure he finally gave me the estimate requested, 1 pressure sensor @$430.85 and 1 door lock @567.53. Both of these are double of other mechanic. I will definitely avoid Toyota Service of Kendall
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to read about your experience with us. We aim for transparency and efficiency in our services, so it's disappointing to learn that we fell short during your visit. We understand how frustrating this must be and would like the opportunity to address these concerns directly. Please reach out at +1 (305) 665-6581 at a time convenient for you so we can work towards resolving this matter together - Thank you.
Gracias por el excelente servicio por el trato y trabajo
Gracias por el excelente servicio por el trato y trabajo que hicieron en mi carro. Siempre excelentes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ledesma, gracias por sus amables palabras sobre nuestro servicio en Kendall Toyota. Estamos aquí para ayudarle siempre que lo necesite!
The worst Toyota dealer in the country.
The worst Toyota dealer in the country. I went to buy one Camry from their internet advertise price and sales person said that s false advertisement and can t give that price. They need to add more. When I asked to see the car, sales person said if u do not want to buy I do not have time to show you. Horrible customer service and false advertisement.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It's difficult to receive this feedback, as it does not align with the level of service we strive to provide. We're also concerned to hear that you felt misled by our advertising and we apologize for the inconvenience caused, but we would appreciate the opportunity to discuss this matter with you in further detail. If you're interested, you can reach us at +1 (305) 665-6581 whenever you are available. Thank you.
From Natalie who schedules to the others at this
From Natalie who schedules to the others at this dealership, it’s always a great experience. Highly recommended if in need of service for your vehicle. Never disappointed. Great group of individuals.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bert, we're so glad to know that Natalie and the rest of our team at Kendall Toyota have consistently provided you with great service. We appreciate your recommendation!
Is very bad .
Is very bad .the service for any car is ridiculous very expensive the parts and the labor
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Oscar, this isn't the feedback we're used to seeing, and we're very sorry to hear that we let you down. If there is anything that we can do to improve your experience, please get in touch with us at (305) 665-6581. We would be happy to help. Thank you.
Made appointment online, arrived .
Made appointment online, arrived . Andres U. was professional ! Was fast and reasonable priced! Peace of mind! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandra, we're glad to know Andres and our team at Kendall Toyota were able to provide you with a fast and professional service. Thank you for choosing us!
This dealership provides excellent service.
This dealership provides excellent service. Everyone knows me when I get there and treats me like family. I never wait for a long time. I love them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, we're so glad to know you feel like family at Kendall Toyota! We appreciate your kind words and look forward to continuing the excellent service. Thanks for being a part of our community!
Great and fast service.
Great and fast service..Toyota of Kendall very profesional, Highly recommended.Rosa it’s the best..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback is much appreciated! Thank you for supporting Kendall Toyota.
It was very easy scheduling my appointment online.
It was very easy scheduling my appointment online. Dropped my vehicle off. Was provided a uber to take me to work. Everyone I spoke to was very helpful and pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you found our online scheduling and Uber service convenient at Kendall Toyota. Thanks for sharing your positive experience with us!