Reviews
Excellent Service
I had to take my vehicle in for regular maintenance. My maintenance was completed and my vehicle was washed and ready to go within an hour!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share about your experience and the 5 star rating! We appreciate this great feedback.
Fast and friendly service
Nice people friendly service. Nice waiting area. Very welcome place and would recommend to friends and family to buy and get service. Will keep coming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you recommending us! Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!
30,000 mile service
I planned a road trip to Florida and forgot to schedule a service appointment until 5 days before my trip. When I called, scheduling my car was no problem. The staff is always courteous and respectful, and the wait time for servicing to my vehicle is always within an acceptable timeline
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star rating and positive review!
Used Toyota Camry Deal
I came into Toyota of Scranton looking for a used vehicle to buy out right. Joe Mercado Jr took care of me and showed me vehicles in my price range. The dealership offered a fair asking price, and Joe proceeded to work with me to find a deal that we were both happy with. He was friendly and patient with me through my decision making process and was able to make a deal we were both happy with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your recent experience with Joe! We are so glad he could help you find a great car!
Helpful and friendly
Everything was right up to my demanding standards. People were helpful and friendly. Service was done quickly. Went out of their way to be helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are always happy to help! Thanks for taking the time to share about your experience and the 5 stars.
Amazing
Ron P. Is wonderful, as is all the staff. Thank you for working so hard to secure financing for me for a new vehicle so soon after purchasing another one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 star rating and positive review!
Outstanding dealership
The dealership is unlike no other that I have ever been to.Buying vehicle for over 50 years and no other dealership works harder gettimg you into a vehicle of your choice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 stars and great review! We hope you found exactly what you were looking for.
15k service
Excellent dealership, friendly and knowledgeable. The service on my vehicle was quick and well done. This ks a great dealership with a comfy waiting room that has a kids playroom and Dunkin Donuts inside.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback and 5 star rating! We hope you were able to enjoy some of the Dunkin Donuts.
Collision repair
I had to have my truck repaired after hitting a deer and only having it a month. They were very helpful when other locations were not. It was a great experience and I would recommend to anyone. They kept me updated almost daily as to the progress
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear about your great experience! Thank you for taking the time to share this and the 5 star rating.
6 month service. Done in a timely and courteous way.
Greeted promptly and directed to service desk. People were very courteous and knowledgeable. Work was done in a timely manner. Extremely satisfied with the visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share about your experience and the 5 star rating!