Reviews
Tundra 10k service
Would like to thank the service representative that took care of me first time I got out of there in less then 2 hrs he kept me informed and got my truck done fast and timely
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to hear that we were able to help you out in such a timely manner! Thanks for sharing about your experience at our dealership and the 5 star rating.
Poor customer service
Our experience is way to lengthy to put on here and would take up too much time and heave related it to a few people and never received any kind of call back especially from Allen the general manager which I thought we would-
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know about your experience. Please contact me at the dealership. 570.702.8776 I would like to discuss this situation with you. Regards Mary Jo Preno Vice President Guest Experience
Very good! Punctual! Everyone did their jobs efficiently!
Very efficient & courteous to me a Senior Citizen which I so appreciated! Loved the shuttle service, too! Gave me a 3-4 hr time frame & was done in the3 hrs. Fine & I was open for the rest of the day! Thank you Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share about your experience and the 5 stars. We are happy to hear you were able to get in and out of our dealership quickly!
Camry owner
I've always had a good experience at Toyota Scranton. I live in Wilkes Barre and rather take the drive to Scranton instead of taking my vehicle to motorworld.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for being a loyal customer! We really appreciate the 5 star rating.
15,000 mile maintenance service
All staff from the beginning to the end of service are courteous and helpful. The service was very quick and explained to me when finished.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear about your great experience! Thank you for taking the time to share this and the great recommendation!
Very good
The sales staff was knowledgable and fair. I also appreciated their honesty. I never felt like we were being worked over. Overall it was a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 star rating and positive review!
Great
They were very helpful would recommend them to who their the best I ever went to can't say enough about them love them everyone of them thank you Camille
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, we appreciate your feedback! We really appreciate you recommending us!
Great Service!
The service staff are always very efficient, and helpful. The waiting area is great, and the turnaround/wait time is always expedient. I highly recommend the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars and great review! We really appreciate you recommending us!
5th Toyota
Great people in sales, finance and service. Great place and reliable vehicles. This is my fifth Toyota, 2 Camrys, 2 Siennas and now a highlander, & I love it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for being a loyal customer! We really appreciate the 5 stars and hearing about your experience.
Prompt courteous service
Dealership is modern clean and warm. The service manager I experienced was friendly and courteous. They are prompt with their service and deliver what they promise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star rating and positive review!