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MotorWorld Pre-Owned

(2,215 reviews)
Visit MotorWorld Pre-Owned
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(866) 641-1608 (866) 641-1608

Reviews

(2,215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MotorWorld Pre-Owned from DealerRater.

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Dan Jannuzzi made purchasing a preowned car easy. He...

Dan Jannuzzi made purchasing a preowned car easy. He was very obliging and efficient and hence provided a pleasant experience. Would recommend Motorworld in Wilkes-Barre.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

Dave Bell was awesome! He explained everything to me so I...

Dave Bell was awesome! He explained everything to me so I could understand and made sure I was completely satisfied. I walked out with my SUV same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Dave Bell was wonderful to work with. He was patient and...

Dave Bell was wonderful to work with. He was patient and understanding to my needs. I would recommend my friends to purchase their vehicles here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Pre-Owned! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Always helpful. Excellent follow up. Great willingness to...

Always helpful. Excellent follow up. Great willingness to listen to what we we’re interested in and help us find the best option. A wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dave helped me trade in my Audi Q5 for a newer Mitsubishi...

Dave helped me trade in my Audi Q5 for a newer Mitsubishi Outlander and I couldn’t be happier. His approachable, personable, and motivated demeanor to provide us with the best vehicle at the best price was greatly appreciated. He even went above and beyond to get us the best insurance policy to match my new car. Awesome, helpful, and funny! Thank you MotorWorld!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Pre-Owned! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My name is Carmen and I when to preowned vehicle and the...

My name is Carmen and I when to preowned vehicle and the sales person was very respectful and a professional..thank you for your time and service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Pre-Owned! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Demi Lamana rocks!!

If you are in the market you should absolutley consider Motorworld!! I had no idea what I was looking for when starting the search for my next vehicle. Then Demi Lamana appeared. She was beyond patient with me and helped me to get into a car that I love. She is by far the best sales consultant I have ever worked with. I highly recommend Demi!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MotorWorld Pre-Owned. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dave Bell got the job done as fast and painless as...

Dave Bell got the job done as fast and painless as possible! Super great personable guy. Dave really went above and beyond to get me the deal that worked for me. He was able to do a lot of work over the phone which made the process smooth and easy. After dealing with a couple different people at MotorWorld over the last couple of years Dave would certainly be my top choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

had minor problem and was taken care of with no hassles...

had minor problem and was taken care of with no hassles !! would recommend anyone to anyone ! Excellent service and Dave Bell was great!!! So happy with my purchase!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions, we will be more than happy to assist you! Safe travels!

Always a good experience with Brian. Had a bad experience...

Always a good experience with Brian. Had a bad experience before Brian and vowed never to go back but this is our second purchase with Brian and both went well. Recommend Brian to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Henry, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!