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Davis Acura

(3,338 reviews)
Visit Davis Acura
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 14 awards
2023 state dealer award 2022 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (215) 486-4482 (215) 486-4482
Used (215) 486-4476 (215) 486-4476
Service (215) 486-4486 (215) 486-4486

Reviews

(3,338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davis Acura from DealerRater.

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I have leaks on both the driver side and passenger side

I have leaks on both the driver side and passenger side every time it rains. When I first mentioned it, the service advisor brushed it off and they only cleaned out the moon roof channels. When this didn't fix the problem, I had to push to have them do more extensive testing. Again they said they did not find any leaks. I was told by the tech to take it to a body shop. When I picked up my car, the service advisor was gone for the day. I called and emailed the next couple of days but did not receive a response. I took the car to a non-Acura dealer who has a person come in to specifically find leaks. I was told the seal around the windshield is leaking and has to be replaced. I brought the invoice into the dealer and the service advisor told me I had schedule an appointment to validate the invoice (even though they tested twice but found nothing).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Evan is the best!

Evan is the best! He helped me pick out a car and made the car shopping experience awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kyle, Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad Evan and our team were able to help, and we hope to see you again!

The team of service advisors at Davis Acura lack

The team of service advisors at Davis Acura lack accountability. I expect to be in good hands especially at Davis but was ignored and treated poorly. Chris Yates, David, and Jonathan Figueroa, need to be replaced with a team of higher integrity individuals. I do not feel good about taking my car back to Davis specifically because of my experience with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

I recently visited Davis Acura just to look at some

I recently visited Davis Acura just to look at some cars. It was a pleasure to meet Tim Eberhardt. He was very professional and answered all my questions and understood that I was just looking that day. I defiantly took his business card and will have Tim sell me my car when I am ready. Went to different dealerships in that area that day and have to say I was most impressed by Tim. Andrea Crespo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Tim and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura!

I was looking to trade in my car, and Tim Eberhardt was

I was looking to trade in my car, and Tim Eberhardt was great! He was honest and trustworthy, and I didn't feel pressured into anything. The dealership in all was a pleasant experience. I will definitely be returning and recommending to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us, Jen. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Outstanding customer service that help me to buy my 2020

Outstanding customer service that help me to buy my 2020 Acura MDX. Mr Ken is amazing sales person. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Just walking in I was at ease.

Just walking in I was at ease. Ken McDaniel was easy going, Friendly and listen to my preferences regarding car. He narrowed my search quickly and made it easy and fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Donna, for your business and this review. We're happy to hear that Ken and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

I replaced the OEM wind shield from Davis Acura.

I replaced the OEM wind shield from Davis Acura. After that my line keeping assistance are not working properly. I take to Davis they keep my mdx for 2 days and say ever andworking normal. When I drive the mdx in sunny day my line keep assistance still malfunctioning. In the meantime I find out from other Acura dealer we need to calibrate after wind shield replacement need Calibration and wheel alignment it’s part of that work. Out side it cost $600+ tax. But they are not telling me about that . I went back I ask them did you calibrate sensors and camera they say yes. Unfortunately I am driving with my mdx malfunctioning safety system. Tell me what I need to do. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

since I bought my Acura in 2021 from Davis, all I gotten

since I bought my Acura in 2021 from Davis, all I gotten was lies and runaround from sales and service. I would not recommend this accurate dealer to anyone if they want trouble free purchase I’ve dealt with Elite Acura and had no problems with them every time I deal with Acura Davis it’s nothing but lies a And deception And very disrespectful personnel for management all the way down to Service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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They use deceptive advertising.

They use deceptive advertising. The lsit the price of used cars on Cars.com THen in small print they, mention that the price includes a $1595 trade -in amount in very small print

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.