Team Toyota of Langhorne

Carlos Nunez is clearly the kindest, most honest, and friendly car salesperson we have ever worked with and we are both in our 70’s and have bought several cars. The overall dealership appears to truly care about their customers.

Our salesperson was GREAT! Dan Formagiu was very attentive to our needs, and listened to all our concerns. He explained every aspect of our transaction, and stayed late to walk us through all the key aspects of our new Hybrid RAV4. we are delighted with the car!

open and friendly conversation. No pressure, Complete staff was helpful and friendly. No issues or problems. The BEST car/truck buying experience that I ever had.

I was contacted immediately with assistance when I searched the website for possible vehicles. The Sales team was polite & friendly, not too pushy. The showroom is very clean and modern. A great overall experience.

My salesman, Todd Fabian was fantastic. He was very helpful and answered all my questions. His knowledge of the 2020 Toyota Rav4 was incredible. Furthermore, the dealership was very clean and organized.

There was no haggling. Our sales person, Charles Jackson, was terrific and made the purchase easy. Great experience. We will be back next year when we trade in our Tacoma at lease end.

Trying to buy new 2022 Highlander, very misleading and high pressure sales tactics, non-negotiable overpriced add-ons of little to no value, finally walked away only to berated by sales person.

Ozzy Hamad was our sales consultant. He did an excellent job. He is straightforward, funny, and gets the deal done!!! I am grateful he helped us and very satisfied with my purchase!!!!!!

This was by far the best car buying experience. Honestly and transparency to the full extent. I will be recommending Toyota of Langhorn Pa to all family & friends. Thanks Richard Grey for the great truck!

Aggravated and Disappointed….. All started with sending a note to the sales manager asking if he can get to our price for for a specific vehicle and a trade-in of our vehicle. He responded and said let me see what we can come up with. A day later we received a message with a formal quote that was close to where we wanted to be. We understand the difficulty in getting vehicles at this time so when they came in close to our target price, we were very excited. One of the items on the quote didn’t match the vehicle we asked about so we sent another note to confirm we were all talking about the same car. They responded, yes, our car hasn’t been built yet so this was just a placeholder; full confirmation the quote was exactly what we had been discussing. We had been talking to two dealerships about this particular model but Team was closer to our target price so we walked away from the other deal. In addition, we had purchased two vehicles from Team before so we were comfortable there. Two days later, Saturday, we were scheduled to go to Team so that they could examine our trade-in vehicle and sign the papers for the deal. An hour before our scheduled appointment, Team calls us and tells us they made a mistake; increased the price $4,500. After back and forth they ultimately came down to $2,500 over the formally quoted price; which was higher than the deal we walked away from. It was clear they really didn’t want to make a deal. The deal they reneged on would have been made every day of the week six months ago. They prioritized a few extra bucks on one deal instead of honoring a quote they gave to a two time repeat customer. Furthermore, the general manager actually said to me that loyalty doesn’t mean anything to them and it’s all about each individual deal. We all know that he that but he actually said it. Finally a day later, we receive a call from another manager at Team we hadn’t spoke to previously. He tells us that our car was pulled from production and won’t be made. We don’t believe that for a second but that’s how they are justifying not honoring the quote.