John Kennedy Ford Feasterville

I’ve been driving over 50 years and I have to say, this was the absolute best car buying experience I’ve ever had. I had a rough day with my old car, I had to face the fact that repairs would be way too high and I would just have to buy another car. After going to several other dealerships in the area, I went home and cried. My daughter came home and said we are going tonight to find a car. We went to John Kennedy Ford of Feasterville first. From the minute we entered the dealership, we were impressed. No pressure, no gimmicks , just a positive and wonderful experience. My salesman, Rob was so helpful and so understanding. He along with his manager worked hard and did everything they could to get me in a great car that I love, at a right price, with the right terms and I even had a choice of colors available to me that night. Everyone I met was incredibly nice and helpful from Rob to both managers to the finance man. I came home with a beautiful 2021 Silver Escape with low milage , all the extras , a great warranty and a very positive experience. I would highly recommend this dealership to anyone that needs a car. Thank you Rob and all who helped with my deal. You are all awesome.

Went and looked a truck and started the finance process as they were closing they called the next day and said finance was good and the few issues I found were takin care off and the truck was ready to be picked up we set a appointment for the next morning for me to finish the deal. Then they called me back a couple hours later and told me that the truck I already got financed for and told them I was buying that they had another person buying it. They wouldn't take a deposit on the truck I rushed right to the dealer and they still sold the truck to the other person. Horrible way to do business I will never buy nor recommend the Kennedy dealers to anyone.

I have never been treated this way by a dealer before!! My husband finally found a truck he was interested in. Visited this dealer on Tuesday evening went through found some things wrong and asked if they could be fixed which was not a problem. Gave all information needed to through financing and was told by the dealer " come on dude we are tired and want to get out of here" Ok so he left for then night with the understanding would get a call about the loan in the am.. Financing went through got a call at 12pm on Wednesday that all was a green light, made a appointment for Thursday morning at 9 which was made by the dealer not us!!! That they needed to finish up and would get answers about warranty when he got there.. 4pm on Wednesday we received a call that someone was looking at the truck. We asked how is this possible, when told we don't hold trucks we said here take my card number I'm on my way, once again told we don't do cards... While running out side to get in the car to get there mind you we live 20 min away. Got a call from same person saying don't bother coming we sold it. So your telling me that it took someone 30 min to buy a truck but we couldn't do the paperwork on Tuesday evening cause you wanted to go home. I understand there was nothing that could be done it was sold but really!!! When we were told that all was a go see you at the appointment that we set for you the truck should have been put in for detailing and taken off the sales floor!! I will be calling to get a apology and find out why this happened and would like a apology!

I personally own 10 cars including a Ferrari and Bentley. I love my Shelby Mustang. John Kennedy Ford treats me even better than the "high end"dealers! Kevin Stuski is the man to ask for when you go

I had my car in for an oil change and as I was walking around the showroom a salesman introduced himself to me and asked if he could help me. I told him no that I was just in for service. He understood and offered to answer any questions I may have. Well it turned out I did have a few questions about the Ford escape. Sam Huhn was great! He took almost an hour out of his day to answer all my questions and explain the difference in the model line even though I told him I wasn't in the market at the moment. When I was done with all my questions he smiled and gave me his card and told not to hesitate to call him if I had anymore questions. I was very impressed that he took the time to answer my questions even though I told him I wasn't in the market for a new car. This young man is a credit to the Kennedy organization and when the time comes to purchase a car he will definitely be my salesperson!!

Service was very prompt and thorough. Service department staff were very courteous and considerate.

Scheduled at my convenience, JFK took care of the maintenance, done.

Just took my 2014 Ford escape in for an oil change, fluid check up and tire rotation. They are very nice friendly people to deal with!! I still have an issue with "air sounds" coming in my front windshield.I had it serviced once before, but still hear the sound when when going at 55MPH or more. The man at the service counter advised me to make an appointment when I can leave it for the day. I plan on doing that sometime this week.

you had a very inconsiderate customer that did not park in your HANDICAP parking but blocked it diagonally .Before I could get out of my car your service people got him out of there . He was able to drive away before I could tell him how I felt .

I brought my 2009 Edge in for new tires. The service department did a great job as always. Kudos to the service team beginning with the service manager, Jim Mullen, the service people at the desk and finally the techs who do the repairs.