Reviews
Write a reviewL. Derr
Love working with Bob , Roy and Mike! We have now purchased our 3rd car from Bob Wagner and find him extremely helpful and honest! He has introduced us to Roy Williams, who helped with delivery and had knowledge and patience teaching us our "new system". We've worked with Mike before for financing and also appreciate his knowledge and experience. I have been a Kennedy customer since 1990 when I purchased my first new car. Whether it has been CHEVY or FORD, It has always been a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
Started out shopping online with Jason for a 2014 ford Edge we went back and forth for a while then we finally made it into the showroom in Feasterville PA and Craig Kirk was our salesman he was very helpful explained how to use everything in the car and was very professional. We will be in the market for a new truck in a few years and you can count on us coming back to John Kennedy. Dawn & Andrew Perseponko
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara
I purchased a 2015 Fusion. The salesman Shawn Powers was great. He took me for a test run and when we got back he showed me how everything in the car works. He told me if I had anymore questions to call him, I feel good that there is someone there to help me should I need it and that I am not out there alone. Thank you Shawn for all you help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 ford expedition lease
we leased a 2015 expedition from shawn...a sales rep that we continue to come back to as well as refer out, since our purchase a few years ago of a ford raptor. shawn's integrity and personal disposition is much appreciated. he's a guy whom my husband made a connection with and like I said, will continue to contact for our own needs and pass on his name to other interested buyers. we always have a positive experience when at the Kennedy Feasterville dealership and hope to continue this relationship 39 months from now when the lease term expires.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
XXXXXX
2015 escape-great svc.-very helpfull staff..top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Live Person
I was very impressed with the Immediate response by a live person that was very professional and seemed very interested in my needs. i would have liked to go talk to them in person but i found a different truck closer to home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My John Kennedy experience.
I recently requested information about a truck from the John Kennedy organization. It was on a Sunday but I got an email from Vanessa within an hour. The email said we are closed today but that she would be in touch early on Monday morning. I received both a phone call and an email about the truck on Monday morning as promised and she informed me of their hours and who to contact when I arrived for a test drive. The vehicle was being evaluated by the dealershio because it just came in at the time. I received another call from Vanessa later that day telling me that the vehicle did not pass their personal inspection and it would not be for sale. I appreciated that so as to not waste anyones time. She told me she would contact me when something else in that price range came in.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Marc H. Grossman
I have myself run 2 different car dealerships, in Colorado Springs and in Jacksonville Florida and our teams did a very good job but the dealership you asked for my review on was far and above any other Car Store I have ever dealt with. The people that work there are awesome and happy and will help you in every possible way they can. They are extremely courteous and they care that you feel good about their dealership. Marc Grossman
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Retail District and Regional Manager
The folks I encountered at this dealership were some of the nicest people I have ever met in the Auto Industry. Linda and Charlie did everything they could do to assist us and I will go back to them to make my next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Escape
Just purchased a new ford escape and very happy with buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase