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Scott Kia of Springfield

(1,571 reviews)
Visit Scott Kia of Springfield
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,571 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Kia of Springfield from DealerRater.

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Jeff was great to work with. Told him what I wanted and...

Jeff was great to work with. Told him what I wanted and he worked hard to get it done and made sure I was happy !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear your feedback! Thanks for sharing your car shopping experience with Jeff at Scott Kia. We're doing business differently to accommodate our guests, but your comfort, convenience, and satisfaction remain our top goals. Happy driving!

Jeff was Amazing!

Jeff and the team were amazing at Scott Kia. Highly Recommend! He helped my wife and I find the perfect car at a great price. Couldn't be happier and with our experience and can't wait to purchase again!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Scott Kia! Our team is thrilled to share in the experience of helping your family find the perfect Kia. For sure, Jeff appreciates earning your recommendation and 5-star compliment for a job well done. Congratulations and enjoy every mile,... til we welcome you back :)

Jeff was great! Very responsive, helpful, knowledgeable...

Jeff was great! Very responsive, helpful, knowledgeable and friendly. I had a great buying experience and this was largely due to him. I highly recommend him to anyone looking to but a KIA. Additionally, the day of buying process was a breeze and Kristen was thorough and efficient. Overall my experience with Scott KIA was excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi Meg, we love your feedback about your experience at Scott Kia. It is our pleasure to meet your vehicle needs with personal attention to your comfort and convenience. Jeff, Kristen, and the team truly appreciate being acknowledged for a job well-done with your 5-star recommendation! As always, thank you for choosing Scott Kia :)

What a tough time to buy a car. We couldn't have face to...

What a tough time to buy a car. We couldn't have face to face meeting so everything was handled by phone and email. Tiffany did a great job and kept me updated at all times. I can't say enough about how well things were handled. I highly recommend Scott Kia and Tiffany.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing a review of your experience with us! Our dealership has made a pivot to provide the services you need in a new way. We truly appreciate your feedback about Tiffany making the purchase process simple for you. We are proud to be the team you can confidently recommend! :)

Good Experience

Eric was very patient with me, a person who considers buying a car a occasional necessary chore rather than an experience to look forward to. He was professional, friendly and walked me through buying my new Sportage at the pace I needed. I was made to feel comfortable with options given to me and my decisions.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Connie, this is feedback we love to earn!! Many people don't associate car shopping with fun, usually be use they haven't visited with our friendly team before. We're passionate about Kias and we're happy to spend all the time it takes for you to feel comfortable making the best decision for you. Even more, we're excited to share the excitement of your new Kia purchase with you. For sure, we know Eric is proud to learn that you are still 5-star satisfied :)

Great car buying experience

My car buying experience was quick and easy at Scott Kia! I was in and out within three hours! They listened, and got me into a car that i liked/wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hi Christine, thanks for choosing our team! It sounds like we specialize in just the kind of shopping experience you hoped to have... the quick, easy, 5-star satisfactory kind, that is ;) We wish you many happy miles in your awesome new Kia!

Simply put, Jeff was awesome. All of my questions were...

Simply put, Jeff was awesome. All of my questions were answered and my concerns relieved. He really knows how to put the customer first. Thanks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate you taking a moment to leave your feedback! Thank you for sharing the specific ways that Jeff made your experience great... this helps us know what matters to you most and put our team's focus there. You're welcome but really, the pleasure is all ours!

Scott Kia

While I did not purchase my CPO Kia Soul here I have been getting my service done here and of all the places that I have dealt with over my 42 years as a licensed driver this is one of the most nicest and easiest to deal with. Usually in and out in less than an hour with or without an appointment. Free coffee, snacks, internet, and TV while you wait and there are places nearby that you can walk to for food or shopping. One of the nicest things is that they wash and vacuum your vehicle before they give it back. Would definitely recommend Scott Kia for any of your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Randy, thanks for sharing your 5-star recommendation for our service team! Just the same as everyone in the Scott organization, their goal is to earn your total satisfaction every time you visit. Your time matters and we honor the decision you've made to place your trust in our team by making sure it's always convenient, comfortable, and smooth sailing. We love hearing what matters most to you... and we look forward to seeing you again :)

I had such a great experience purchasing my new car at...

I had such a great experience purchasing my new car at Scott Kia! They made it quick and easy! It was the fastest/quickest car buying experience I’ve ever had!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Christine, thank you for sharing your fastest, quickest, and dare we say, BEST car purchasing experience here with at Scott Kia with our awesome team! Congratulations on your new Kia purchase, we hope you're still loving every mile :)

A pleasurable experience with Jeff Belack

My husband and I made an appointment at Scott Kia, located in Springfield, PA. We were greeted at the reception area with a smile and in a professional manner. Our salesman, Jeff Belack, was ready for us and greeted us with the same friendliness and professionalism. In fact, anyone we met gave us the same welcome. Jeff was very helpful and knowledgeable and due to his knowledge; he was not only able to review all the pertinent information about the car we were interested in but to answer all our questions thoroughly. The actual buying experience was painless, and we were always in the know as to what was happening with the paperwork and how long it would take for us until we could drive our new vehicle home. This was our first time buying a Kia and “WOW” what a stress-free experience and was never felt to be pressured in any way. The Springfield dealership backs up their slogan with “Smooth Sailing” at Scott Kia! Thanks so much, Jeff!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We love your review!! Congratulations on your milestone purchase and thank you for choosing the team at Scott Kia to WOW you and share in the excitement of a first-time new Kia! Your family's vehicle needs become our top priority when you give us the opportunity to help. We're thrilled to hear that Jeff and the entire team lived up to our ultimate mission of driving your dreams forward... smooth sailing, all the way ;)