Reviews
A pleasurable experience with Jeff Belack
My husband and I made an appointment at Scott Kia, located in Springfield, PA. We were greeted at the reception area with a smile and in a professional manner. Our salesman, Jeff Belack, was ready for us and greeted us with the same friendliness and professionalism. In fact, anyone we met gave us the same welcome. Jeff was very helpful and knowledgeable and due to his knowledge; he was not only able to review all the pertinent information about the car we were interested in but to answer all our questions thoroughly. The actual buying experience was painless, and we were always in the know as to what was happening with the paperwork and how long it would take for us until we could drive our new vehicle home. This was our first time buying a Kia and “WOW” what a stress-free experience and was never felt to be pressured in any way. The Springfield dealership backs up their slogan with “Smooth Sailing” at Scott Kia! Thanks so much, Jeff!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love your review!! Congratulations on your milestone purchase and thank you for choosing the team at Scott Kia to WOW you and share in the excitement of a first-time new Kia! Your family's vehicle needs become our top priority when you give us the opportunity to help. We're thrilled to hear that Jeff and the entire team lived up to our ultimate mission of driving your dreams forward... smooth sailing, all the way ;)
Right off from the front door Jeff made us feel like we...
Right off from the front door Jeff made us feel like we had known him for all our lives. We did not feel like customers being pressured to buy a vehicle, we felt like a wanted member of a good caring family. For that reason alone I felt like I wanted to buy whichever car her had to offer. He understood my process for selecting and buying a vehicle and there was no pressure only help, information, and consideration. I recommend that anyone lo ok king to purchase a vehicle reach out to Jeff even if it is only to experience what a REAL car salesman should be. He is truly a wonderful person and salesman. I believe he should be given the opportunity to train ALL salespeople across the nation!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dawn, thank you for sharing your kind feedback about a warm and welcoming experience with Jeff at Scott Kia. It is awesome to hear that his passion for helping guests find their perfect next vehicle made a lasting impression on you! We know your 5-star recommendation means the world to him and we'd like to think that he is an excellent representative of the Scott mission. Thank you again for choosing us!
I had a great experience with Dan and Manager Dave. No...
I had a great experience with Dan and Manager Dave. No pressure, no pitches, just a genuine approach to asking what I wanted. 35 years of buying cars - wish I could go back and have every experience like the on I had at Scott Kia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a lovely compliment!! Thank you for choosing Scott Kia to help with your most recent vehicle needs - and congratulations on your brand new Kia! We wish we could grant your wish... but the best we can do is promise that we will work to earn your satisfaction every time you place your trust in our team from now on :)
Hassan is THE BEST!!!
From the moment we walked in Hassan was very attentive, patient and extremely knowledgeable about all the vehicles in stock!! We could not have been in better hands. His service went above and beyond from showing us vehicles and steering us towards the vehicle he knew was right for us based on our families needs! Hassan gave us a whole tour of the place, they have a section for kids, station for your cell phone charger, servicing and shuttles, snacks and refreshments! He explained everything that was going on, what was going to happen next and followed through with us even after we finished with finance and assisting us with the best selection for auto insurance. Hassan knew how my entire Sorento worked down to every button, seats, engine, all of it. If you have been to other dealerships where salesman cant answer your questions, you know how valuable this is! My mom recommended Scott Kia and now I am recommending it to anyone who reads this. Go see Hassan, he will take care of you; 5 Star service!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow Tiffany, thank you so much for your incredible review of a thoroughly helpful visit with Hassan! Congratulations on your new Sorento. We love hearing all he ways he made your experience great - from his product knowledge to his professional attention to all your needs. Scott Kia focuses on how we can make both your car shopping and maintenance comfortable and convenient. And it goes without saying... mother does know best ;)
I came in today to purchase a vehicle. I had my eye on...
I came in today to purchase a vehicle. I had my eye on something totally different a left with a 2016. Hassan Arouh thank you so much for going above and beyond. Great customer service. I highly recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dane, thanks for sharing your confident recommendation. We know that Hassan really appreciates your acknowledgment of his dedication to earning your 5-star satisfaction. It's our top priority to make your shopping experience with us great :)
The service I received at Springfield Kia is beyond...
The service I received at Springfield Kia is beyond extravagant. If I had the option to choose a different dealership I wouldn’t. Kia Springfield is the best. Hassan Arouh went over and above to make sure I got the best deal and the best car possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your 5-star feedback, Dahseim! We love to hear that the team treated you so great, you won't be choosing another dealer anytime soon :) Congratulations on the best deal on an awesome Kia Forte!
Had such a great experience buying a new car, and my...
Had such a great experience buying a new car, and my salesman Eric Suplee was patient kind and made me feel valued as a customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you and your choice to visit Scott Kia! It's our privilege to help and we know that it matters to Eric that he made a big impression on you. Paying personal and professional attention to your needs is just one way we hope to show how much we value each and every one of our guests :)
Been getting my cars from here & dealing with Chuck for...
Been getting my cars from here & dealing with Chuck for years. I'll never got anywhere else. Awesome customer service & he'll do whatever he has to, to get you what you want. I love it here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chrissie, we really appreciate your 5-star compliments, and we know Chuck does too! It means a lot to us that you choose Scott Kia, and that's why we work to earn your satisfaction at every visit - we never take your decision to return for granted. Congratulations on your most recent new Kia purchase!
I already had a 2009 kia and I was very comfortable with...
I already had a 2009 kia and I was very comfortable with that car because I decided to continue with the same brand , I am very happy with the purchase and the good treatment of Eric that helped mea lot getting the best option for me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Moises, thank you for your loyalty to the Kia brand! We love sharing our knowledge of and passion for the impressive line up of quality vehicles we have to offer. It's awesome of you to share 5-star recognition for Eric and his hard work to make sure your vehicle needs were completely satisfied :)
Scott Kia Springfield is an awesome dealership. Tiffany...
Scott Kia Springfield is an awesome dealership. Tiffany our sales person was wonderful, knowledgeable and gave us no pressure to buy our second vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome back and thank you for again placing your trust in our team! We love hearing the ways Tiffany made your shopping easy and we know our service team also truly appreciates your kind words about their attention to your vehicle needs :)