Reviews
Friendly and courteous. Great customer satisfaction. Got...
Friendly and courteous. Great customer satisfaction. Got a car of my choice. Very clean dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Many thanks for the kind words and positive feedback from your recent experience with our dealership. We greatly appreciate it! Paula D., Customer Relations
Our first interaction with Brittany was over the phone...
Our first interaction with Brittany was over the phone she allowed us to give her insight into what we were looking to accomplish. Once we arrived for our scheduled appointment we were met with respect, professionalism, patience and honesty. Thank you Brittany.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks Pel for sharing your recent experience and for choosing Conicelli Toyota of Springfield. We greatly appreciate your business. Paula D., Customer Relations
Super helpful and kind. Was very patient and...
Super helpful and kind. Was very patient and understanding during the entire purchase process of my 2021 Tacoma
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best of luck with your new 2021 Tacoma! We greatly appreciate you choosing Conicelli Toyota of Springfield for this purchase! Paula D., Customer Relations
Bill and David were the dream team. They were...
Bill and David were the dream team. They were straightforward, understanding, and easygoing. When I need a new car, I’ll be back to Conicelli Springfield!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for this great review. So happy to read about your recent experience. We appreciate your business! Paula D. Customer Relations
I was driving the same truck for 17 years before I went...
I was driving the same truck for 17 years before I went to this dealership. Heather first helped me online by showing me several trucks that might interest me. When I arrived at the dealership she was very sincere and said, “I will not try to make you buy a truck that you won’t love. You had yours for 17 years and I think you’ll love the one I chose just as much.” She was right! She picked out the perfect truck for me. I would recommend this dealership to any guy/gal that may be looking for a new vehicle. Heather Mae Frank is who all of the truck lovers should be asking for!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob, many thanks for taking time to share your recent experience with our dealership. So happy to hear that Heather picked out the right truck for you! I'll be sure to share this with Heather and our sales team. Best of luck and thanks for your business! Paula D., Customer Relations
By far, the best automobile purchase experience I’ve ever...
By far, the best automobile purchase experience I’ve ever encountered. Heather was personable, kind, and listen to all of my needs. She reviewed the car controls and made sure I understood everything. Thank you Heather again for your excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for the great 5-star review. I'll be sure to share this with Heather and our sales team! We appreciate your business. Paula D., Customer Relations
Romel and the dealership made our experience of buying a...
Romel and the dealership made our experience of buying a car very seamless and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and 5 star review. Happy to hear that Romel was able to make your experience a great one! We appreciate your business. Paula D., Customer Relations
Brittany was amazing from start to finish. She ensured...
Brittany was amazing from start to finish. She ensured that all needs were met with the vehicle she shown me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Allison, Thank you for the kind words and 5 star review. Happy to hear that Brittany made your experience a great one! We appreciate your business. Paula D., Customer Relations
Britney was awesome.. I would definitely come back when I...
Britney was awesome.. I would definitely come back when I am in the market for a new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you sharing your recent buying experience. It was great to hear that Britney took great care to help you. We look forward to assisting you any time in the future. Paula DiGiacomo, Customer Relations
Romel was fantastic. He is a total professional & makes...
Romel was fantastic. He is a total professional & makes buying a car stress free. This is my fifth car with Conicelli in Springfield and I must say they are wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Many thanks for this great review and your continued loyalty. Your positive feedback lets us know we are achieving our goals! Best of luck with your new Toyota! Paula D., Customer Relations