Reviews
They are very Friendly and professional and efficient.
They are very Friendly and professional and efficient. I Would recommend Getting services from them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear you found our team friendly, professional, and efficient. We truly appreciate your recommendation and look forward to serving you again!
The service was timely and not overly expensive and I
The service was timely and not overly expensive and I don’t like being told how many words to use for an evaluation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Shirley! We're glad to hear you were pleased with the timely service and fair pricing. And we completely understand—your honest feedback is appreciated, no matter how many words you use!
Trying to charge people for work not needed is despicable
Trying to charge people for work not needed is despicable and surely not the way to keep your customers loyal.In this economy times are hard with cars not selling,taking advantage of customers with your over exaggerated prices and some services that are not needed should be considered criminal
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Giles. We’re sorry to hear about your concerns and take them very seriously. It’s always our goal to provide honest, transparent service, and we regret if your experience didn’t reflect that. We’d appreciate the opportunity to discuss this further and make things right—please don’t hesitate to reach out to our management team directly. Sincerely, Lincoln Overholtzer Chapman Nissan Owner loyalty manager Cell 484-467-0796
I have no complaints.
I have no complaints. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Angel! We’re so glad to hear you had a great experience and felt we went above and beyond. It’s wonderful to know you were greeted warmly and appreciated the transparency. We look forward to welcoming you back!
Efficient I did not get my normal recording of the
Efficient I did not get my normal recording of the service from the mechanic. Don't know why labor so high for oil change and tire rotation of low mileage 4 year old car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Audra. We're glad to hear the service was efficient, but we apologize for the missing video and any confusion about pricing. We understand your concerns and appreciate you bringing them to our attention—we’ll make sure to follow up and improve your experience moving forward.
Chapman Nissan is the ONLY dealership that I trust to
Chapman Nissan is the ONLY dealership that I trust to service my car because they have a proven record of fairness and professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Gwen! We’re honored to be the dealership you trust. Your recognition of our fairness and professionalism means a lot to us. We truly appreciate your loyalty and look forward to continuing to
I think Chapman is the best Nissan Dealership for service!!
Excellent service, delivered a video showing the issue,
Excellent service, delivered a video showing the issue, and covered my Uber ride home from the dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad you received excellent service and found the video explanation helpful. Covering your Uber ride is just one way we aim to make things more convenient. We appreciate your trust and look forward to assisting you again!
It cheper to you it more easier to get what I want for my
It cheper to you it more easier to get what I want for my velvet
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Markland! We're glad to hear the process was easier and more affordable for you. If there's anything else we can do to help with your vehicle, don't hesitate to reach out!
Friendly and efficient.
Friendly and efficient. Video provided of inspection is helpful in determining what was needed. Will return for service in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad to hear you found our team friendly and efficient, and that the inspection video helped you understand your vehicle’s needs. We appreciate your trust and look forward to seeing you for future service!
I spoke to Dwayne on the phone and he invited me to come
I spoke to Dwayne on the phone and he invited me to come in to take care of my truck. He took care of us from start to finish, got us a rental and had my truck back to me as fast as they possibly could. I had a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad Dwayne was able to take care of everything from start to finish, arrange a rental, and get your truck back to you quickly. We’re thrilled you had a great experience and appreciate your trust in us!