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Chapman Nissan

(254 reviews)
Visit Chapman Nissan
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 906-3202 (866) 906-3202
Used (888) 871-4206 (888) 871-4206
Service (866) 906-3225 (866) 906-3225

Reviews

(254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Nissan from DealerRater.

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I showed up for an oil change with no appointment.

I showed up for an oil change with no appointment. I was greeted by staff right away and they took me in without delay. They were friendly and professional. I always go there for service and every experience was great. I would recommend Chapman Nissan to anyone in need of service to their vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Chris, thank you so much for your positive comments about Chapman Nissan Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

Such a friendly team!

Such a friendly team! Everyone was so nice and helpful. I would definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

K, we are very happy we could provide you with a positive experience! Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

Great, Friendly, and caring staff!

Great, Friendly, and caring staff!! The place is very clean. Great customer service. Good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cheila Ortiz, we are so pleased you enjoyed your visit to Chapman Nissan Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

They tell me what I need to get done before anything bad

They tell me what I need to get done before anything bad happens to my car. I service my 2014 Nissan quest with 203k+ mileage at the dealership. I recommend them highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Adesina Jaiyeola, we're happy to hear you had such a positive experience with our team! Adesina Jaiyeola, your wonderful feedback and rating mean a lot to us. Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

Courteous and prompt service.

Courteous and prompt service. The only complaint is my trunk was not vacuumed, as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words and glad to hear you from you

I recently had my Murano repaired there.

I recently had my Murano repaired there. I must say , it was a positive experience. AJ Milone was extremely helpful and made it a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We are happy to hear you had a good experience. Looking forward to your next visit. We will share your kind words with AJ

They really help me to save money and do not pressure me.

They really help me to save money and do not pressure me. I want to use the dealership because they know my car. Good value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Sally, we are very happy to have provided you with such a positive experience! Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

I love the way they take care of their customers and how

I love the way they take care of their customers and how fast they try to get u taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am happy you had a great experience.Kind Regards Chapman Nissan

Dealer response

am happy you had a great experience.Kind Regards Chapman Nissan

Was a great experience.

Was a great experience. Tony and Jim were great!! I would recommend anyone to purchase a car at the dealership. Very knowledgeable and extremely courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Frank Argenzio, we're so glad that we were able to go above and beyond your expectations! Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

I had a great experience with Tony Woods and the entire

I had a great experience with Tony Woods and the entire sales team from the moment I walked in the door at Chapman Nissan. I want to thank each and everyone involved in my purchase. I love my beautiful Nissan a Rogue. I will definitely recommend your establishment to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Happy to hear you had a excellent experience with Tony. Thank you for your business. We look forward to your next visit.