Reviews
Service department staff are very good, courteous, and
Service department staff are very good, courteous, and didn’t push me about buying more than needed to do. Suggested something, but also said could wait few more months to do it. Prices much higher. As for buying a car, I bought in NJ bc Chapman pricing much higher on similar cars. But I get it serviced in Philly Chapman
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re thrilled to hear that our service department, and especially AJ Malone, provided another great experience for you. We truly appreciate your loyalty and look forward to serving you again!
Chapman Nissan in the Auto Mall did a great job with the
Chapman Nissan in the Auto Mall did a great job with the repairs on my car. They kept me informed of everything that needed to be fixed on my car, worked with my car warranty company to get the major repairs covered and continued to reach out to me to be sure I knew what my financial responsibility would be. I will continue to use my dealership for all my cars needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cree! We're so glad to hear that our team kept you well-informed, worked closely with your warranty company, and ensured a smooth repair process. We truly appreciate your trust in Chapman Nissan and are happy we could get your vehicle back on the road with care and clarity!
They are honest & reliable!
They are honest & reliable! Lincoln took care of all my needs! Wouldn’t go anywhere else’
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dotsiell! We're so glad to hear that Lincoln took great care of you and that you found our team honest and reliable. Your trust means everything to us—we look forward to seeing you again
Very good experience, they went and fixed my car, I
Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adir20450 Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help.
From my salesman Mr.
From my salesman Mr. Warren Crooks to the extended warranty lady to Mr. Anthony the representative in the service department. I am very happy with my Chapman Nissan dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're thrilled to hear that Mr. Warren Crooks, our warranty specialist, and Mr. Anthony in service all contributed to a great experience. Your satisfaction means a lot to us, and we're grateful to have you as part of the Chapman Nissan family!
We had a engineer check with a code p0301.
We had a engineer check with a code p0301. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Haiyin! We’re glad we could provide a quick response and resolve the issue with the P0301 code promptly. It's great to hear you were pleased with the next-day service. We appreciate your trust and look forward to assisting you again!
Great customer service; very friendly, professional, and
Great customer service; very friendly, professional, and prompt. I'm satisfied with the overall service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re happy to hear you had a friendly, professional, and prompt experience. Your satisfaction means a lot to us—we appreciate your support and look forward to your next vi
For the most part this dealership has delivered good
For the most part this dealership has delivered good service. The wait times and cost of labor are two areas that need attention.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback, We’re glad to hear that you've generally received good service from our team. We understand your concerns about wait times and labor costs, and we’ll continue working to improve in those areas. Your input is truly appreciated!
My service member was attentive, gave clear explanations,
My service member was attentive, gave clear explanations, friendly and felt honest. Great overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ChatGPT said: Thank you for the great feedback! We're glad to hear Dwayne provided attentive, clear, and honest service. It’s wonderful to know you had a great overall experience—we appreciate your visit and look forward to seeing you again!
Very good place and very good espresso.
Very good place and very good espresso. I honestly believe the service was appropriate and I was able to work without any issues in the waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
hank you for the great feedback! We’re glad you enjoyed the espresso and that our waiting area made it easy for you to get work done comfortably. It’s also wonderful to hear that Dwayne Thompson provided service that met your expectations. We truly appreciate your visit and look forward to welcoming you back!