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Scott Honda of West Chester

(4,032 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(4,032 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Honda of West Chester from DealerRater.

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Abe was great to work with!

Abe was great to work with! No pressure…he went above and beyond..even videoed a car and sent it to me! Yes..it’s the one I purchased! He is very personable!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for being our guest, Mandy. And congratulations on your new ride! We're so glad to hear Abe went "above and beyond" to help you find the right car for you. Happy driving!

Jeff Wood was great to work with.

Jeff Wood was great to work with. He kept the process simple and streamlined. Our appt was at 6pm. We were out the door with our new vehicle by 8:15.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations! Buying a new car is a big deal, and we're grateful for the opportunity to help you find the right fit. Thanks for choosing Scott Honda. We're wishing you many happy miles!

Hiep was very professional and helpful.

Hiep was very professional and helpful. All questions were answered. I would recommend. Overall good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for visiting, Kevin! Buying a car is a big deal— that's why our team is committed to helping you make a confident, well-informed decision. We're glad we could earn your 5-star recommendation!

Very pleased with today’s service.

Very pleased with today’s service. Genaro was very helpful. He did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear your visit to our service center was a 5-star experience! Thanks for sharing, Shawn. We appreciate you :)

Quick and thorough service!

Quick and thorough service! Everyone at Scott Honda is very friendly. I went in for an oil change and was out in a jiffy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Quick, reliable service with a smile is our promise! We're happy we could welcome you in, and get you back on the road in no time, Laura. Thanks for choosing Scott Honda!

Customer service is outstanding.

Customer service is outstanding. They do their very best to get you in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Quick, reliable service you can trust is our guarantee! We're glad our team could help you to your total satisfaction, Matty. Thanks for being our guest.

You are great Geoff , from Jowem Philippines greetings.

You are great Geoff , from Jowem Philippines greetings.Been looking for you glad found u here having a good job congrats

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for visiting Scott Honda! We're happy our team has earned your total satisfaction— and to have met a fellow friend of one of our own :) We appreciate you.

Seeks permission on all proposed work.

Seeks permission on all proposed work. Wait times are reasonable and as advertised. Work always done correctly first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

At Scott Honda, we're committed to fixing things right the first time— and we're glad to hear our team delivered for you, Jim. We're grateful for your feedback. Thanks for sharing, and being our guest!

I inadvertently bypassed the review for service dept on

I inadvertently bypassed the review for service dept on my visit today. Nick Hinton my service advisor. Courteous and knowlegible. And got car completed ahead of schedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for being our guest, Mary, and taking the time for share your thoughtful feedback. We appreciate you! And we're happy to learn our team earned your total satisfaction.

Great service - greeted at parking lot and directed where

Great service - greeted at parking lot and directed where to go. Nick was great and they got my car serviced quickly and even washed it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Scott Honda, Geoff! We're glad we could get you back on the road quickly. We're committed to 5-star care— and we understand the little details, like a friendly welcome and a fresh wash, matter :)