Reviews
I have been taking my Hondas to Scott Honda since the
I have been taking my Hondas to Scott Honda since the 1990's. I just had my 22 year old Honda CRV serviced again so that it runs like a new car; all this is possible due to the maintenance my Honda has received since I purchased this use car in 2004.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had an emergency electrical problem with my Honda CR-V.
I had an emergency electrical problem with my Honda CR-V. The service adviser I called recommended trying a jump start. When that worked, he told to bring the car in , with no appointment, and the service department would help . I was in and out of in less than an hour, and everything was fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're in the people business and know attentive, friendly, and knowledgeable equals great experience,… so thanks, Al, for sharing your opinion with others.
From the moment we stepped into the Honda dealership in
From the moment we stepped into the Honda dealership in West Chester, Allen stood out. He greeted us with a big smile, and right away we felt the difference compared to other dealerships we had visited. That friendliness never faded throughout the entire process, and it truly set the tone for an amazing car buying experience. What impressed us most about Allen was his patience. He never rushed us, no matter how many questions we asked or how many times we needed something explained. He walked us through every detail carefully, making sure we felt comfortable and confident with our decisions. You could tell he genuinely cared about helping us find the right car rather than just trying to make a quick sale. That kind of patience and sincerity is rare these days, and it really meant a lot to us. Allen was also extremely knowledgeable. He explained the features of the vehicles clearly, helped us compare options, and offered honest insight into what would work best for our needs. At every step, he made us feel like our satisfaction was his priority, and he went above and beyond to get us the best possible deal. We also want to thank his manager, Eric, who worked alongside Allen to make everything happen. Together, they were transparent, supportive, and truly went out of their way to make sure we left happy. Overall, Allen made the entire process smooth, and stress-free. He’s friendly, professional, patient, and someone you can trust, which is exactly what you want when making such a big purchase. If you’re shopping at this dealership, do yourself a favor and ask for Allen. You’ll see for yourself how much of a difference he makes.
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- Overall experience 5.0
We have your best interests at heart because your trust means everything to our team, Jayrana2809. Thanks for sharing your experience with Allen and Eric. They are dedicated, professional, and motivated by high standards for customer care. Allen is a tremendous resource for exploring options and walking alongside you to give personal attention as you make your purchase decision. He cares, and we're glad you felt it. We value your stars.
Just bought my third vehicle from Scott.
Just bought my third vehicle from Scott. Allen was a pleasure to deal with. Scott has truly earned my trust.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's precisely our aim. We appreciate learning that we hit our goal and earned your high opinion. Thanks for the 5-star feedback.
I had a great experience working with Allen Ma when
I had a great experience working with Allen Ma when purchasing my Honda Ridgeline. He was knowledgeable, patient, and made the whole process smooth and stress-free. I would highly recommend Allen to anyone looking for a new Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At Scott Honda, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Vaughn the service advisor is always fantastic to work
Vaughn the service advisor is always fantastic to work with . He’s friendly and efficient and he always goes the extra mile to make sure I get great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thoughtful and professional— Vaughn is an incredible example of our service team’s determination to be a cut above the rest. We'll join you in celebrating him— thanks, Vaughn, our whole team appreciates the stars you've earned from Jeffreywilliam815 and many others. Please know, JeffreyWilliam815, that your high opinion of our staff means everything to us.
Great service Aaron really seemed to care about what I
Great service Aaron really seemed to care about what I needed in an automobile. Great experience in buying a car couldn’t ask for better service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your high opinion, Tman082. Thanks for sharing your stars with us.
Aaron did a great job, couldn’t help me enough.
Aaron did a great job, couldn’t help me enough. He helped me get the best deal!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your high opinion, Tman082. Thanks for sharing your stars with us.
The salesman was accommodating and pleasant.
The salesman was accommodating and pleasant. Everyone is friendly and helpful. Always a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
This is our family’s fifth car purchased from Scott
This is our family’s fifth car purchased from Scott Honda. We could not be more pleased with the service we received through all parts of our purchasing process. Lexie was knowledgeable, patient, and thorough in all of her dealings with us. She understood our priorities, and worked with us to find a vehicle that was going to best meet our needs and not only the short-term but also the long-term. We will be recommending Lexie and Scott Honda to any of our friends or family. Also looking to purchase a new or used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's our team goal... to answer all your questions, provide you with options, and, above all, give you personal attention while you make this big decision. Your review provides us with a reason to celebrate! We value your stars and your compliments about Lexie. We are so pleased to earn your confidence and recommendation. It's a big deal to us, so thanks kindly.