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Conicelli Autoplex

(1,124 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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View tucson

It runs very well and so far it's exactly what I was looking for and efficient car , the dealership and salesman had been very good to me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be any help to you with your new Hyundai please feel free to reach out to us. Again, thank you and we look forward to assisting you again in the future. Sincerely, Lori Conicelli Hammond

Lease was ending on 2014 Santa Fe Sport...

Just bought a 2017 Santa Fe Sport 2.0T Ultimate. It's great. Even added some bells & whistles since the '14. Love it! Highly recommend working with Gianna, made the whole car-buying experience pretty pain-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai and Gianna. We appreciate your kind words and look forward to assisting you again in the future. If we can be of any help to you with your new Santa Fe please feel free to reach out to us. Enjoy your new Hyundai Santa Fe! Sincerely, Lori Conicelli Hammond

Very Happy customer

The service my wife and I received from all the staff was very kind and efficient during the lease process. Anton Butcher work with us for the second time and he is very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the the time to write this nice review. We really appreciate your business and I am so glad that Anton did a great job for you. Enjoy your new car! Thanks again. Lori Hammond

TransUnion Diaster

Hyundai Finance could not check my credit on the day that I signed the paperwork for the car because I had a freeze on my credit. Equifax and Experian removed the freeze after I spoke with them over the phone and properly identified myself. TransUnion refused to do this without a PIN number, which I did not have since I had never done business with them. The TransUnion staff in India (or Pakistani) was rude and unhelpful. They would not remove the freeze over the phone and told me it would be a week before I receive the PIN in the mail. I had to sign the paperwork for the car in order to get your deal even though I could not take possession of the car. After waiting 5 days and not receiving anything from TransUnion I drove from my home in Chestnut to their Headquarters near the Philadelphia International Airport. The headquarters staff promptly removed the credit freeze and could not understand why the staff in India did not. I waited a total of 9 days because no one informed me that your company uses TransUnion!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am so sorry for the inconvenience. I do not recall every running into an issue like this before and we normally do not have issues with running someones credit. If a customer wants to know who we use for running credit, we would be more than happy to let them know. I do apologize for this situation. I hope that you are happy with your vehicle and we thank you for the business. Thank you, Lori Hammond

New Car Purchase

Tim Mhay knew my needs and sold me the exact car I was looking for. He's our go-to guy and a real asset to Conicelli Hyundai. He always makes the experience both pleasant and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for our kind words about Tim and the staff. We really appreciate it. I hope that you are enjoying your new car. Thank you, Lori Hammond

Great Experience!

I walked into the dealer with a idea of what I wanted and the team there provided me with some great options. I was able to find the car I liked and I am a satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this nice review our our team. We really appreciate it. I hope that you are enjoying your new car and we look forward to assisting you in the future. Lori Hammond

New vehicle review

Good staff good service good deal. Happy in all respects. Thanks as always. Appreciate what you do. Thanks again. My family and I are happy with Conicelli

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words as well as the opportunity to assist you in purchasing a vehicle from our dealership. We do appreciate you taking the time to write about your experience and we look forward to assisting you and any family or friends that you may refer in the future. Sincerely, Lori Conicelli Hammond

Excellent!

Again, I had a great experience with Conicelli Hyundai. I recommend the sales, service, and financing staff highly. I bought my last car there seven years ago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation. We appreciate you taking the time to write about your experience with us and if we can be of any help to you with your new Hyundai please feel free to reach out to us. Sincerely, Lori Conicelli Hammond

4th of July purchase

We purchased the car on July 4th which isn't what anyone would want to do on their day off however, Brandon made the experience quick and painless so we actually had time to celebrate! There was no ridiculous back and forth negotiating which was amazing so we got what we wanted so my husband and I are very happy with the decision to visit the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review and for your kind words. We really appreciate it. Enjoy your new car. Lori Hammond

Conicelli is great.

Best and most honest dealer in the area. i will be recommending friends and family to purchase their next vehicle from Conicelli Hyundai. anton butcher and brandon burgos were great help and met all expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a recommendation for Conicelli Hyundai. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any help to you with your new Hyundai please feel free to reach out to us. Sincerely, Lori Conicelli Hammond