Reviews
New car purchase
The salesperson, Danielle, was professional, knowledgeable , friendly, patient , and was not overbearing. She explained the workings of the car during the test drive & answered my questions. If she was not sure of something, she said so & sought the answer. The finance dept. explained various options. I took a couple of days to digest the information and made my decision. I received a follow-up call a couple of days after purchasing the Hyundai Sonata to see how things were going. I will use their service dept. because of the convenience & friendliness.I am recommending this dealership.D
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a recommendation for Conicelli Hyundai. We greatly appreciate your kind words and look forward to assisting you again in the future. If we can be of any more help to you with you with your new Hyundai, please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
car
went out to look at cars one day and stopped at your dealership first. took a few cars out for a test drive and came back and settled on one. since i took the car home i have been so happy with it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Conicelli customer family! We appreciate you taking the time to write about your experience with Conicelli Hyundai and if we can be of any help to you with your new Hyundai, please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
My review
I haven't purchased a vehicle from a dealership in over 40 years. My experience back then was that awful. My experience with Conicelli was just the opposite. Friendly, knowledgeable staff. Couldn't ask for a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Conicelli customer family! Thank you for taking the time to write in about your experience with Conicelli Hyundai. We appreciate the opportunity to assist you in purchasing a vehicle and if we can be of any help to you with your new Hyundai, please feel free to reach out to us. We look forward to assisting you and any family or friends that you may refer in the future as well. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
tim mhay is an excellent salesman
This was the best new car buying experience I've ever had. I didn't feel rushed at the beginning, I wasn't pressured, I was given time to walk the lot and then when I was ready, Tim helped me though every step of the process. And it didn't feel like a chess match or a game, I felt like he was there to help me get the car I wanted at the best price. He was amazingly thorough, knowledgeable, and polite. I love my new Tucson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words as well as taking the time to write about your experience with Conicelli Hyundai. We are happy that you had such a "nice" experience and if we can be of any help to you with your new Hyundai please feel free to reach out to us. Enjoy your new Conicelli Hyundai! Sincerely, Lori Conicelli Hammond
Marc's review
Conecelli and Anton Butchet are simply the best. Usually I feel uncomfortable looking for a new car .Anton has changed my feelings he made my experience simple and quick I got exactly what I wanted and was on my way home in lesss than 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate your kind words and the opportunity to assist you in purchasing a vehicle form our dealership. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
My review
Everything was amazing, the people I worked with, everyone was friendly and helpful. I left happy and they went above and beyond by picking up my trade in car as I have a newborn and was unable to come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a recommendation for Conicelli Hyundai. The entire staff will be very pleased to hear the kind words you have for them and if you need any help with your new Hyundai please feel free to reach out to us. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
Waste of my time
First of all before I came to the dealership I explained to the woman I spoke with exactly what I wanted to trade in my vehicle and use as a down payment and also my credit after I drive 45 minutes after working an 8 1/2 hour shift not to mention I had to get up at 3:30am that morning that's why I was very specific about what I wanted to do...only to get there and the salesmen said he didn't see nothing like that in the notes but he can get me approved..after having me sit in the 2014 Tucson I wanted and I told him I didn't want to do that and not be able to get it he assured me he can get me approved..well after sitting there for two hours he told me I was approved I was shocked but happy only to be told 30 minutes later I was approved but not for what I wanted.. I was not pleased and felt like it was a big wast of my time..not going back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Monirock, I am very sorry to read that you were not happy with your experience at our dealership. I am not sure of all the details but I would really like to speak with you to see what transpired and see what I can do to help. I know our team works very hard to get our customers that vehicle that want but sometimes the restrictions of the lending institute may have a different response. We have a ton of banks that we deal with so maybe I can go further to get your the car you want. If you can call me at 610-828-1400 x 1208 or message me with your full name and contact information, I will give you a call. Thank you, Lori Hammond
Great experience
Friendly employees and I was treated with respect. Every step of the process was clear. I got exactly the vehicle I was looking for and I couldn't be more happy with it. Comfortable and easy experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation as well as the kind words. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any help to you with your new Hyundai, please feel free to reach out to us. We look forward to assisting you again in the future as well. Enjoy your new Hyundai. Sincerely, Lori Conicelli Hammond
Great Dealership with Great Personnel
I feel Conicelli understands my vehicle requirements and meets them. This was the 6th Conicelli Hyundai purchase for my family. I have always received the utmost consideration for the purchase and then servicing of my vehicle. I LOVE my new Sonata!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty to Conicelli Hyunda! We greatly appreciate your repeat business as well as your kind words. If we can be of any help to you with your new Sonata please feel free to reach out to us. We look forward to assisting you and your family in the future as well. Enjoy your new Hyundai Sonata! Sincerely, Lori Conicelli Hammond
Good service
Everyone was very accommodating, patient, and helpful. Tj and Giovanni were flexible and worked with me to go through the process of leasing a car and chasing 2 toddlers around at the same time. I'd absolutely go back again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with Conicelli Hyundai. We greatly appreciate the opportunity to assist you in purchasing a vehicle from our dealership and we look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond