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Conicelli Autoplex

(1,128 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Great

Thank you for taking our old trade-in and finding the color blue I wanted! The service staff was friendly and helpful, and I look forward to coming in for my routine oil changes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing in about Conicelli Hyundai and John Coyle. John Coyle is excellent at assisting his customers in finding the car that they want (and color). The service department is very customer oriented as well and will work hard to earn your loyalty. We truly do make customer satisfaction our number one goal. Thank you again and enjoy your new car! Sincerely, Lori Conicelli Hammond

awesome

Conicelli made me feel right at home. I didn't feel rushed. They helped me make the best decision on a vehicle that satisfied my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Conicelli Hyundai, we greatly appreciate the opportunity to assist you in purchasing a vehicle. Tim Mhay is excellent at customer service and finding the vehicle that fits your needs at a price that fits your budget. Customer satisfaction is our number one goal and the entire team at our Hyundai store works hard for their customers. We are happy that you felt comfortable and satisfied with your purchase and look forward to helping you again in the future. Sincerely, Lori Conicelli Hammond

Great place to do business

Treated like a valued customer from the moment I walked into the door. Excellent customer service from everyone I encountered - felt like I was dealing with true professionals. I'm completely satisfied with my purchase and would certainly recommend Comicelli to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Conicelli Hyundai, Tim Mhay, Timothy Smith, Juan and Kelly. At Conicelli Hyundai our number one goal is customer service. The entire staff will work hard to assist you in finding a car that you love at a price you are comfortable with. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Excellent Experience

Joe Fina was very accommodating with the search for the car I wanted. He exceeded my expectations for my first car leasing experience. Everyone at Conicelli was very friendly and helpful along the way. I will definitely recommend this dealership and Joe to family and friends. I am extremely satisfied with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your experience with Conicelli Hyundai and Joe Fina. Joe Fina is very accommodating as well as knowledgable and friendly. We are happy that we were able to exceed your expectations and look forward to helping you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

The best

I want to thank Mathew Moore and everyone at Hyundai for all your help. This was a great experience and I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Conicelli Hyundai and Mathew Moore, as well as Juan Pelegrin. The entire staff at Conicelli Hyundai works hard to make the purchasing process as smooth and quick as possible. At Conicelli Autoplex customer service is our number one goal and the staff at our Hyundai store is excellent.at it. We hope to see you next time you are in the market for a vehicle. Enjoy your new car! Sincerely, Lori Conicelli Hammond Sincerely, Lori Conicelli Hammond

Great experience

Rob and Tim are awesome! They helped immensely. Every question we had was answered thoroughly. Tim found us the perfect car and rob was able to negotiate into our price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Conicelli Hyundai! Tim Mhay is very customer oriented as is Rob Durante. They really do work hard to accommodate their customers. Customer service is a big deal to our organization and the entire staff at Hyundai is excellent at it. We do appreciate your business and look forward to helping you the next time you are in the market for a new car. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Excellent Experience

My sales person and the entire dealership staff were courteous and professional. I was very impressed and I am extremely satisfied with my new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Conicelli Hyundai. We appreciate the opportunity to assist you with purchasing a vehicle. Our number one goal is customer service and Mike Skrzat as well as the rest of the Hyundai staff are very customer oriented. We look forward to helping you in the future. Enjoy your your new car! Sincerely, Lori Conicelli Hammond

Excellent

very happy with sales person. Vibration when applying brakes over 35 mph. have appoint with services department 10/23/2015. small paint blemish below passenger side door about 2 inches long, from factory will schedule appointment near future to correct. When applying brake during start up, the brake peddle seems to bleed towards the floor, concerned. All these issues should not happen with a new car. My sales person is very cooperative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for writing about your experience with Anton Butcher and Conicelli Hyundai. Anton is very accommodating to his customers even after they purchase their vehicle. The entire staff will work hard to make sure their customers are happy with their purchases. If you have a problem with something we are more than happy to rectify it. Thank you for choosing Conicelli Hyundai and we look forward to helping you in the future. Enjoy your new car! Sincerely, Lori Conicelli Hammond

Beyond great service

John was very knowledgeable and was extremely friendly. Took away any "car buying fears" that I had. Would recommend him to anyone. Love my car and definitely will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your experience with Conicelli Hyundai and John Innaurato. We appreciate the opportunity to assist you in purchasing your new vehicle. John's knowledge, patience and helpfulness serve his customers well. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new car! Sincerely, Lori Conicelli Hammond

It was top notch !

This is our 2nd car purchase and our experience was wonderful again. We drove an hour to get to your dealership and we would do it again. All staff are friendly, helpful and go out of their way. Thank you for making it such an easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your customer loyalty! We greatly appreciate your business as well as your opinion. The entire staff at Conicelli Hyundai works hard to make the purchasing process as smooth and easy as possible. We look forward to helping you in the future. Enjoy your new car! Sincerely, Lori Conicelli Hammond