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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

(1,484 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (866) 489-6358 (866) 489-6358
Used (888) 263-8830 (888) 263-8830
Service (866) 619-2738 (866) 619-2738

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines from DealerRater.

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Noel Amaro, Five Stars

Noel is passionate for his job and you can feel it when he is working, his patience and kindness while, because of my indecision, I made him show me almost every car in the location and he always had a happy face to me. I wasn't ready to buy, but when I am ready, definitively will look for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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got my new jeep here

The salemen guillermo martinez and the manager frank was very helpful. Would recommend this dealership to anyone. Friendly people and great deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very good customer care skills

Mr. Amaro's passion to do the right things for his customers definitely shows right from the start. He said he was new to the business. Others should take notice of his no pressure approach and his TLC to assure his customers have a pleasant experience. I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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VERY SATISFIED WITH THE SALES PERSON NOEL AMARO

My sales associate Noel Amaro was the best , he answer all the quetions very helpful and always patient. He was all day with us helping with all the purchasing details I'm very satisfied that I went to AutoNation Pembroke Pines Chrysles ,Dodge ,Jeep and Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stress and pressure free experience

I would like to thank autonation for the way they focus on the customers overall experience throughout the buying process. I felt very pleased and at eased in Mr. Amaro sales approached and his focus on my needs. I appreciated how he took the time to explained how the steps in the process work. I will surely recommend autonation and Mr. Amaro to anyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sara, we appreciate your honest feedback. We're happy to hear you've been well taken care of by our team, and we hope you're loving your new car. Please let us know if there's anything else we can do for you. See you on the road!

Mr Fernando " Don't be a victim of a scam "

Worst maintenance ever, no respect for customers, all kind of excuses, my car is brought in 4 times for the same issue and the problem is getting worst, my car is a Brand New Jeep Wrangler 4 door, I'm consulting right now whit a Lemon Law Attorney, Looks like a have a very strong case. warranty issues with electrical components in your vehicle like Power Windows Power door locks and Alarm system Jeep subcontracted with a much shipper - very low cost-quality independent company and don't want to take any responsibility. but make no mistake the price for this items on the Vehicle invoice is for the top of the line Mercedes o BW o higher so be prepare before you get screwed like me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fernando, we apologize for your negative experience at AutoNation Chrysler Dodge Jeep Ram Pembroke Pines. Our service team takes pride in maintaining good business relations and providing our customers with quality services for their vehicles. We are disappointed we did not meet your expectation at our dealership and that you are continuing to have issues with your Jeep Wrangler. If you'd be willing, please call our General Manager at (954) 446-8775 to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

Jorge was very nice and helpful from beginning to end....

Jorge was very nice and helpful from beginning to end. Actually the car we were looking for was smaller and he helped us with a better car. The price like he said did not vary much from one car to the other and he upgraded us to a much more comfortable car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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GREAT FRIENDLY SERVICE -- JORGE ZALDIVAR

I HAD A GREAT EXPERIENCE PURCHASING MY CAR FROM SALES PERSON JORGE ZALDIVAR. HE TOOK ALL MY NEEDS INTO CONSIDERATION AND FOUND THE PERFECT CAR FOR ME!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Marcos and team where Great!

My car broke down and I needed a new one for work and to pick up my son as a single dad. I was skeptical but Marcos Uscocovich made it a possibility. Same day I walked out with exact car I came for. I'm greatful for the team pulling together and making it possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mauricio, thanks so much for your warm recommendation of Marcos and the team here at AutoNation Chrysler Dodge Jeep Ram Pembroke Pines! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Best Day Ever

Thanks to Alexia, Tom LaTesta (Sales Associate), Wilfredo Rodriguez (Finance Manager) this was the smoothest buying process myself and my husband had ever experienced. We came in to get my husband a new car and the service and people were so great that I got one myself. We both got on the phone and called our family and friends that we knew we're looking for cars and said come see Tom and Wifredo their Great. Thanks guys! I didn't want to separate from my 09 Avenger but I sooooo love my newer model. Lol. My husband is very happy with his Challenger. Thanks again for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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