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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

(1,490 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (866) 489-6358 (866) 489-6358
Used (888) 263-8830 (888) 263-8830
Service (866) 619-2738 (866) 619-2738

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines from DealerRater.

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The sales person was extremely good, helped me with what

The sales person was extremely good, helped me with what I exactly needed, a good advice, but the financial team was really bad

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 446-8775. We hope to hear from you.

It was wonderful dealing Stan and he is very professional

It was wonderful dealing Stan and he is very professional and care for his clients

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Stan here at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines! Please don't hesitate to reach out if there's anything additional we can do for you.

Service Adviser Daryl Jones is the best!

Service Adviser Daryl Jones is the best! 100% honest & actually cared about resolving the problem and did! Great communication & updates too! Thanks again Daryl, you’re the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Autonation resisted the urge to charge above MSRP,

Autonation resisted the urge to charge above MSRP, offered a fair price for the trade and did everything as promised. High integrity experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Fast and very friendly service.

Fast and very friendly service. Beatriz Pérez went the extra mile with me. I recommend tus dealer and service. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

You sold me a truck before it was even cleaned or

You sold me a truck before it was even cleaned or inspected and a ton of things broken on it. Nobody answers their phone over there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

everything about them sucked, 5weeks to fix impossible to

everything about them sucked, 5weeks to fix impossible to call and lied about the problem with car and how long it would take.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sophie, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 446-8775 to discuss what we can do to help.

Consumer response

I called you 4 weeks ago never heard back from you so no I have nothing to say now that your company has ripped me off, I will be posting my experience with every review board on the internet. Your company's customer service freaking sucks, your repair tech never called, told us what was wrong with the car Matthew sucks hard, and nlied about what was wrong with my car, so it wasws't covered by Jeep, freaking lied

Excellent work , congratulations guy’s hacen un buen

Excellent work , congratulations guy’s hacen un buen trabajo. Sigan así de eficientes. El mejor dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

Great service!

Great service! I knew what I wanted and how I wanted to pay and was not pressured to look at other vehicles or financing options. Fast, professional, and courteous! Will recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jenny, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Fast friendly clean it was a good experience for me car

Fast friendly clean it was a good experience for me car was not left firty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!