Skip to main content
2025 state dealer award
View 3 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(1,059 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Earnhardt Cadillac, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

Service

Mario, my service advisor, another great experience!! Robert always takes care of us. Constantly keeps in touch about all the new products and services at Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fabulous, comfortable experience and deal

Brad Burnham turned a deal that very comfortably put my wife and myself into a brand new XT5. My wife got a car and technology features we feel weren't available from other luxury brands at this price, and I received the pricing, terms and conditions that made this deal a no-brainer for me. Brad did this all without ever making us feel pressured. Dealing with Brad was comfortable, pleasant, and we were never under any pressure to do a deal that wasn't just perfect for us. He just made the deal work, period. I'd strongly recommend seeing Brad if you want to get into a great car, and deal with a professional that truly understands and acts with your goals being #1, above all else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Delightful Experience

Our experience from start to finish was quite smooth and seamless! Brad Burnham was friendly, helpful, accommodating, & honest! Very pleasant to do business with! Highly recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service at Earnhardt’s Cadillac Dealership,Scottsdale,Arizon

Steven Ansingh , my longtime advisor and manager of Earnhard’s service department, is a empathetic , intelligent and experienced professional. Although I have coaxed almost 200,000 miles out of an obsolete 2009 SRX ,to the chagrin of my friends, Steven has faithfully been there to make recommendations, assist in issues of value and worthwhile options and alternatives. His wonderful, always cheerful personality is only equivocated by his sage advice to an aging stockbroker without the benefit of a mechanical gene pool . I HIGHLY recommend him and consider him not only the superlative service professional in the valley but, undoubtedly , the best anywhere in the nation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tops in Service

Just wanted to give a Shout Out for the Service Team ar Earnhardt Cadillac. What a team. Brandon and Bryan thank you so much for taking care of my wife's Cadillac. Your whole team of technicians have helped me in the past. Pete Kiser you got a good team. Thank you all and I will be back when needed, hopefully not too soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brandon Tops the Scale - Again

I only needed a new tire - I thought - until Brandon discovered a cut on a second tire. Got both done, mounted and balanced and back on the road in less than an hour total. Nice work, Service Department team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Car buying experience

Bradley was exceptional. He was very informative and a pleasure to work with. Earnhardt Cadillac is a great dealer and provided an excellent car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

5 Star Experience for taking care of my In-Laws!

Just had a great experience for my in-laws purchasing a new Escalade from Brad Burnham there at Earnhardt Cadillac. I've known Brad for many years and have had the opportunity to purchase a number of cars from Brad, and I've always felt good about the whole process when we're done. Brad gets you the best deal he can and he works tirelessly to make sure it just the right car for you. Recently, my in-laws were coming into Phoenix from out of town, and wanted to look at trading in their 2013 Escalade for a newer one. I let Brad know what they were looking for, he found several good options before they arrived, and sent us those options. He had the cars ready to view and test drive when they arrived at the dealer and were able to get them into the new car within a couple hours. No haggling, going back and forth, pressure, etc. They felt like Brad made sure they got a great deal and they were able to drive back home 3 hours away in their new car, all in an afternoon. They undoubtedly will be back to see Brad for years to come! Thanks Brad for taking care of the in-laws!! You know I earned some points as well with my wife for sending them to you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service and Follow up

We highly recommend Brad Burnham .. It was a pleasure to meet / work with Brad . He went above and beyond in creating a great deal for my Aunt who is new to the valley and had not purchased a new vehicle in many years, car buying has never been so easy! . We I can not say enough good and would highly recommend Brad at anytime . Thank you !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

Continue to take my CTS in for service here even though it is out of warranty. Appointments are easy to make and waiting area is very comfortable. Service finished on time as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.