Reviews
Write a reviewTreated us like we were just in yesterday
My wife and I purchased a 2000 Lincoln LS from Fiesta in 2002. We sold that car in 2006 for a BMW. Since that time we have owned several luxury cars, purchased from a variety of dealers, but we had never forgotten the level of individual service, and overall sincerity that we experienced in our purchase from Fiesta in 2002. Through all of those years, they consistently reminded us via periodic mail pieces that they would like to earn our business if the opportunity presented itself in the future. This week, as we discussed our current automobile situation, we decided to visit Fiesta again. Out of all of the cars that we have driven over the years, the Lincoln had always been one of our favorites, and the experience of purchasing from Fiesta was exemplary. We walked in to the dealership and once again they made the experience and the decision to own a Lincoln, the kind of experience that dispels the "stereotypical" car dealer tales that people remember for all the wrong reasons. Fiesta has been, and remains, the type of dealership that could teach other dealerships how to help customers make a product selection that they can feel good about. To be clear, we walked into Fiesta with the intention of purchasing a car that day. The fact that they made the purchase of that car a positive experience that we will share with everyone who compliments our new car, and probably a few that never even see the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fiesta Lincoln
I purchased my Lincoln 6 months ago and love the car. They treated me with respect and did everything they said they would. They have called me twice just to make sure I liked my car. I would definetly go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kept up with us.
We drove a hard bargin and the staff stayed right with us. This was our second purchase in just a few months the staff was great. No pressure everything was comfortable. I recommend Fiesta Lincoln to my coworkers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent and prompt service
Excellent and prompt service. was treated very well. Manager was very well prepared to answer questions and the credit department was also very proactive and the process went seamless. Very satisfied with the vehicle and the overall service at the dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Personal Service
The guys at Fiesta treat their customers as people not a number. I've been going there for years and have referred a few people too. They remember everyone by name and their cars/trucks too. They have a genuine interest in their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Looking for an MKZ
It took three trips to Fiesta before they had an MKZ in. Cork, the salesman, was a saint to do all the work he did to find a car with everything I was looking for. If you want low pressure and great service, please consider Fiesta Lincoln and Cork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
low inventory
Very disappointed to learn that my local dealer had no CPO inventory and only a couple of new MKX to look at. Not sure how they can stay in business lot is always empty. So I drove to another Lincoln dealer and found a huge inventory of CPO used and new vehicles. Found exactly what I was looking for and drove it off the lot.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the feedback. I am always interested in the good and the bad. I apologize that at the time of your visit we were low on inventory. I'm glad to hear you found a vehicle, and we look forward to the opportunity to service your Lincoln in the future. Gary Seegan General Manager