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Moore Chrysler Jeep Fiat

(2,790 reviews)
Visit Moore Chrysler Jeep Fiat
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
New (866) 906-7917 (866) 906-7917
Used (888) 473-9541 (888) 473-9541
Service (866) 764-5577 (866) 764-5577

Reviews

(2,790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore Chrysler Jeep Fiat from DealerRater.

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Aways get good prompt service Jake is great to work with

Always get excellent service and help from Jake he is prompt curtious answers all my guestions gets the service done in a fast and timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very very busy!

This was a very very very busy shopH!! It was the VERY FIRST shop I had visited when I had a "factory recall" that they were unable to provide me with a rental car when taking my vehicle from opening till closing! What a disappointment in customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

very satisfied.

Had routine maintenance performed, plus an estimate on some body work. Travis Reagan is always helpful, and courteous with a great sense of humor and kindness toward seniors such as we are!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change, 10 year inspection.

Moore Chrysler Jeep is an exemplary organization that has met or exceeded my expectation for 10+ years. I was dealt with fairly and honestly during the sales process as well as afterward when I changed my mind about two significant items: tires and roof options. My service supervisor for the entire 10-years is the same person, Mik Harrington. It says something about a dealership to have a longtime advisor such as Mike. Moreover. I trust Mike entirely with my needs. The dealership evolves overtime to meet customer needs such as email confirmation for scheduled maintenance visitations etc...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jeep Compass not communicating with UConnect

My Jeep Compass had stopped communicating with Mopar UConnect. Aaron, my service writer bailed me out with a loaner vehicle for the day while restoring the connection...all is good now and they washed my Jeep prior to pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall 300

Kyle could not have been any more helpful! My recall on the two vehicles where done on time and one was finished earlier than first told. Kyle even offered me a pick if needed. With this type employee and Dealership service I'm glad we purchased both cars from Moore. Thank You MG

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Great customer service, not pushy and a speedy process in & out. Would look at doing business again with this dealership which will probably be sooner than later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awsome and friendly people

We bought a 2015 ford F150 and the sales pwrson was great ! Answer all the questions we had and explained all throughly, they are comprenhensive on every extent !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dirty Cars and Hidden fees

Looked at three cars and all were very dirty. Was told they are not cleaned until someone purchase the car and then they tack on a $900 fee to process and clean the vehicle. When asked about lowering the price he compared purchases car to purchasing from a grocery store and was rude. When I left he retrieved his manager to “save me” and was told to purchase a car somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent service.

Service maintenance showed problems with the differential. Warranty coverage took care of it. Mike, however made the difference between the usual nightmare and a hassle-free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.