Reviews
Fixed the problem, but....
Took a vehicle in for a recall issue, and for a secondary concern. Both the recall and the secondary concern were take care of effectively and efficiently. If the experience ended there it would have been a five star rating. However, while there, the people servicing the car disconnected the window control unit. (Liberty - center console) When they were informed of it, they hastily snapped it back together - and now the driver side front window doesn’t work. Their response was “not our problem, we didn’t do anything with the windows.” I get it; it’s an older car, it has its issues, stuff happens, and sometimes things get broken. Just frustrated because of the response and the fact that we now have another problem (where there wasn’t one before).
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Comfortable
I explained my situation what I’m trying to accomplish salesperson talked it over with manager I received a call back from salesperson said they could make something happen I showed up I was given various options on vehicles I was able to narrow it down to a new car which was better than my expectation and drove off satisfied with the deal they put together for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent car buying experience
Excellent car buying experience from start to finish. Moore Chrysler Jeep has an awesome inventory and I was able to find the perfect car with all the extra upgrades I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Informative
When I first went to the dealership I was given a very nice warming greeting along with the best deals. All of the staff that helped me wanted to get me the best deal
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
My salesman Roy was very helpful and patient while I was looking and test driving. I wasn't sure exactly what I wanted and he let me drive 5 different cars, wasn't pushing me toward and specific vehicle. Let me look at new and used suggested different models and really took time with me. Evan was great with the paperwork side and worked some numbers to get me a much better interest rate by adding onto the warranty saved me money over the term on the loan. I'm terrible with names but I'm pretty sure it was Spencer who was able to drop the price on the Jeep and give me a little more trade in to make the one I picked work for my budget. Over all great car buying experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Window motor replacement.
This is the second time I have chosen to come to This dealership very happy with the service that was provided Aaron explain my car auto insurance & what was cover for my auto.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Aaron was very helpful getting our warranty work done with no issues. Everything was completed quickly and they were honest about the issues with our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great salesman very one top ofsale
He showed me a lot of cars and I was very comfortable Working with him. I was on a tight my time schedule. The next car will a JEEP and only at MATT Moore MOORE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fulfilled promises.
The service department did what they said they would in the time frame they said they would. I had an important appointment that I had to make and they got everything done on time to make my appointment.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Exceptional service
Had a great experience, Aaron went over and beyond in taking care of my Jeep. I will definately come back for anything my Jeep needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair