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Sanderson Ford

(75 reviews)

Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sanderson Ford from DealerRater.

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Frank Zuckerbrow

I have had to have three drain plugs replaced. Seems that on each of my cars the drain plug is supposed to be not good. On my last service they infoirmed me the brake fluid needed to be changed. I had the fluid checked at Brake masters and the fluid was fine. I my son's Mustang after 3,000 he was informed he was again in need of a drain plug. The service manager at the Bell Road store told me they had been purchasing non Ford products and they were failing. That turned out to be a lie. Beware at the Bell Road locaation they may want to see you some goods that are not needed. BEWARE!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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satisfied customer

Great experience.Have been dealing with Sanderson's for over 20 Years. Never any pressure and always receive honest, caring service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Candy Red Ford Flex

This car was advertised on Cars.com as milage 20,269. When i showed up for a test drive, the car looked like someone had taken it over the weekend for an outing and the milage was 21095. That's 826 miles more than advertised! Be vary careful what you buy from these guys!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Dealership

I was looking for a used vehicle and contacted this dealer via email. A sales person responded right away and and he was very nice. He was straight forward and was honest and upfront. I did not feel pressured at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great overall experience

This was the best car dealership experience I have ever had. I always cringe at the thought of going to a dealership but this was experience was far different. The staff were so nice, friendly, knowledgable and helpful that I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You. We always try to insure a quality experience!