Reviews
Tom Wright was so good to work with! I called him and he...
Tom Wright was so good to work with! I called him and he handled everything for me. He called when the truck was ready and boom we did the deal. He came and picked up my truck to have a bed cover installed and delivered it in short order!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about Tom! We appreciate you taking the time to leave us this wonderful feedback! We hope you enjoy your new truck! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Our sales person was a young lady by the name of Shannon....
Our sales person was a young lady by the name of Shannon. She is not on your list. Reached out to use via the internet sales dept. She was excellent and very knowledgeable about GMC products.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Rigo was easy to work with and answered all my questions...
Rigo was easy to work with and answered all my questions I would definitely use him again if I needed to purchase again. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Henry Brown Buick GMC. We're glad to hear that Rigo was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Ben and his team were great as always. I appreciate them...
Ben and his team were great as always. I appreciate them taken care of my wife and I and getting us in the vehicle we needed. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Ben and the team, and we look forward to working with you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Butch was very helpful getting all my questions answered....
Butch was very helpful getting all my questions answered. He went out of his way to make sure I was happy and got the job done. Kelsey also did a great job making it possible for me to buy the car! I do have to mention the detailing department needs a lot of improvement. But everything else was great.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that Butch and Kelsey had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
very kind and knowledgeable. I don't have anything else...
very kind and knowledgeable. I don't have anything else to say. I am not a writer. I still have not received my paperwork. please send it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ronald, Thank you so much for your wonderful review! We are thrilled that Wayner, Brandon, and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Mike Mead, Todd, and staff are AWESOME!! They were...
Mike Mead, Todd, and staff are AWESOME!! They were friendly, COVID safe, and made sure everything was taken care of stress free! Thank you Henry Brown GMC
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you so much for your excellent review! We are so glad that Mike, Todd, and our staff had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Henry Brown Buick GMC. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
The guys were so friendly and professional.. They made...
The guys were so friendly and professional.. They made the process so easy and quick! We always recommend this dealership and sales and finance duo!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rose, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Blake, Eiji, and the Henry Brown Buick GMC team are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Best dealership highly recommend great service luv Ben...
Best dealership highly recommend great service luv Ben Brown and his crew new car was detailed perfect Amy made paper work easy and fast awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Ben and Amy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Ronnie listened to my wishes and found the perfect...
Ronnie listened to my wishes and found the perfect vehicle for me. Everyone worked together to get paperwork done and I drove my Buick Encore home the same day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Ronnie provided you with great customer service while assisting you with your new Encore! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!