Pinnacle Nissan

It went smooth. The work was done quickly. I was also told what else may need to be done.

It went smooth. The work was done quickly. I was also told what else may need to be done.

It went smooth. The work was done quickly. I was also told what else may need to be done.

The dealership is very thorough and does a great job. Their workmanship is exemplary and they have great customer service

Prompt Attention when I walked in to meet JORDAN. He's friendly, cooperative and professional. *Brought me up to date on My (15k+) Maintenance Schedule. Thanks!

Exceptional service from Wes An unexpected issue. Thank you for working my car in and as always taking great care of us!

Billy took care of the repairs and the length of time was short. Fast reliable service

My family and I have purchased 3 Nissan vehicles from Pinnacle Nissan and have received the best service and kindness from all of the staff. We won't shop anywhere else for a car, truck or SUV. Thank you!

Bought an Infiniti QX60 from the Nissan dealership and had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it through Nissan I lost most of the benefits. The vehicle had 28 miles. Mgmt never reached out during the time I owned the car which was 30 days given they knew this vehicle had operating issues. No one from mgmt called saying how is the vehicle. Once the sale was complete you are no longer a valued customer. The vehicle had 28 miles and issues from the very start given the car had defects. Matt Duffy stated they fully inspected the vehicle but missed key important safety factors like sensors that were manufacturer defect. Never could get them fixed after owning the car for one month. We kept this vehicle for one month and went to another dealership to buy a new QX60 given Scottsdale infinity (mgmt) was willing to trade the vehicle back(with Matt Duffy help) that had 400 miles, two weeks old for $8,000 less. Each dealership pointed the blame of this situation on each other. Any logical consumer would question selling a car back with 400 miles for thousands less. These two connected Scottsdale dealerships customers need to avoid at all cost and take your business anywhere else in Arizona.

Bought an Infiniti QX60 from the Nissan dealership and had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it through Nissan I lost most of the benefits. Mgmt never reached out during the time I owned the car which was 30 days given they knew this vehicle had operating issues. Once the sale was complete you are no longer a valued customer. The vehicle had 28 miles and issues with the very start given the car had defects. Matt Duffy stated they inspected the vehicle but missed key important safey factors like sensors that were manufacturer defect. Never could get them fixed after owning the car for one month. We kept this vehicle for one month and went to another dealership to buy a new QX60 given Scottsdale infinity (mgmt) was willing to trade the vehicle back that had 400 miles, two weeks old for $8,000 less. Each dealership pointed the blame of this situation on each other. Any logical consumer would question selling a car back with 400 miles for thousands less. These two connected dealerships customers need to avoid at all cost and take your business anywhere else in Arizona.