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Pinnacle Nissan

(1,770 reviews)
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Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (480) 619-5416 (480) 619-5416
Used (480) 619-5161 (480) 619-5161
Service (480) 389-3016 (480) 389-3016

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About our dealership

This seller has been on Cars.com since June 1999.
Pinnacle Nissan - Arizona's Premier Nissan Dealer! Welcome to Pinnacle Nissan we are glad you are here. With ownership in the store everyday you may rely on the Pinnacle Promise of outstanding customer service and the finest that Nissan has to offer. We are proud of our products and our people and our long heritage of service to Arizona Nissan shoppers. We will do whatever it takes to exceed your car buying expectations and guarantee that you get the best deal in the Valley. Please browse our inventory and contact us to schedule a test drive today!
#1 Nissan Dealer in Scottsdale & Paradise Valley

Service center

Phone number (480) 389-3016

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pinnacle Nissan from DealerRater.

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I can’t say enough good things about Nismo Nick at Pinnacle Nissan. I first spoke with Nick when I was trying to understand the allocation process for the new Z and sort through all the supposed “mandatory” dealer add-ons I was encountering with another dealership. From that very first conversation, Nick was different. He answered my questions, explained how things actually worked, and there were no games. During that first conversation, Nick made me an incredibly compelling offer on the Z I wanted. The problem was, I had already put a significant deposit down on a car with the other dealership, and I felt I should honor my commitment. Nick respected my decision completely and never pressured me. Unfortunately, when that car arrived at the other dealership with significant damage, the deal fell apart. I called Nick for advice. He still had my Z and simply asked if I wanted it. This time, I said yes! That’s when Nick really had my back. He walked me through a difficult situation and gave me sound, straightforward advice. Then he went to work. He put together a deal that was more than fair and added value in ways I hadn’t expected. Eric did a great job handling the financing, while Nick took care of everything else. Before I knew it, the Z I had wanted from the beginning was mine, and Nick arranged to have it shipped hundreds of miles and delivered right to my doorstep. What stands out to me about Nick is pretty simple: he does what he says he’s going to do. He treated me fairly when I wasn’t even his customer, and when I came back needing his help, he was there. He’s a no-nonsense salesman, a straight shooter, and someone I learned I could trust. I absolutely love my new Z, and I have a lot of respect and appreciation for the person who helped me get it. If you’re considering buying a Nissan of any flavor, call Nismo Nick at Pinnacle Nissan. Whether you’re across town or across the country, give him the opportunity to earn your business. No games. No nonsense. Just someone who does what he says he’ll do. Nick, I’m happy and honored to finally be part of your Z family.

I can’t say enough good things about Nismo Nick at Pinnacle Nissan. I first spoke with Nick when I was trying to understand the allocation process for the new Z and sort through all the supposed “mandatory” dealer add-ons I was encountering with another dealership. From that very first conversation, Nick was different. He answered my questions, explained how things actually worked, and there were no games. During that first conversation, Nick made me an incredibly compelling offer on the Z I wanted. The problem was, I had already put a significant deposit down on a car with the other dealership, and I felt I should honor my commitment. Nick respected my decision completely and never pressured me. Unfortunately, when that car arrived at the other dealership with significant damage, the deal fell apart. I called Nick for advice. He still had my Z and simply asked if I wanted it. This time, I said yes! That’s when Nick really had my back. He walked me through a difficult situation and gave me sound, straightforward advice. Then he went to work. He put together a deal that was more than fair and added value in ways I hadn’t expected. Eric did a great job handling the financing, while Nick took care of everything else. Before I knew it, the Z I had wanted from the beginning was mine, and Nick arranged to have it shipped hundreds of miles and delivered right to my doorstep. What stands out to me about Nick is pretty simple: he does what he says he’s going to do. He treated me fairly when I wasn’t even his customer, and when I came back needing his help, he was there. He’s a no-nonsense salesman, a straight shooter, and someone I learned I could trust. I absolutely love my new Z, and I have a lot of respect and appreciation for the person who helped me get it. If you’re considering buying a Nissan of any flavor, call Nismo Nick at Pinnacle Nissan. Whether you’re across town or across the country, give him the opportunity to earn your business. No games. No nonsense. Just someone who does what he says he’ll do. Nick, I’m happy and honored to finally be part of your Z family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I can’t say enough good things about Nismo Nick at Pinnacle Nissan. I first spoke with Nick when I was trying to understand the allocation process for the new Z and sort through all the supposed “mandatory” dealer add-ons I was encountering with another dealership. From that very first conversation, Nick was different. He answered my questions, explained how things actually worked, and there were no games. During that first conversation, Nick made me an incredibly compelling offer on the Z I wanted. The problem was, I had already put a significant deposit down on a car with the other dealership, and I felt I should honor my commitment. Nick respected my decision completely and never pressured me. Unfortunately, when that car arrived at the other dealership with significant damage, the deal fell apart. I called Nick for advice. He still had my Z and simply asked if I wanted it. This time, I said yes! That’s when Nick really had my back. He walked me through a difficult situation and gave me sound, straightforward advice. Then he went to work. He put together a deal that was more than fair and added value in ways I hadn’t expected. Eric did a great job handling the financing, while Nick took care of everything else. Before I knew it, the Z I had wanted from the beginning was mine, and Nick arranged to have it shipped hundreds of miles and delivered right to my doorstep. What stands out to me about Nick is pretty simple: he does what he says he’s going to do. He treated me fairly when I wasn’t even his customer, and when I came back needing his help, he was there. He’s a no-nonsense salesman, a straight shooter, and someone I learned I could trust. I absolutely love my new Z, and I have a lot of respect and appreciation for the person who helped me get it. If you’re considering buying a Nissan of any flavor, call Nismo Nick at Pinnacle Nissan. Whether you’re across town or across the country, give him the opportunity to earn your business. No games. No nonsense. Just someone who does what he says he’ll do. Nick, I’m happy and honored to finally be part of your Z family.

I can’t say enough good things about Nismo Nick at Pinnacle Nissan. I first spoke with Nick when I was trying to understand the allocation process for the new Z and sort through all the supposed “mandatory” dealer add-ons I was encountering with another dealership. From that very first conversation, Nick was different. He answered my questions, explained how things actually worked, and there were no games. During that first conversation, Nick made me an incredibly compelling offer on the Z I wanted. The problem was, I had already put a significant deposit down on a car with the other dealership, and I felt I should honor my commitment. Nick respected my decision completely and never pressured me. Unfortunately, when that car arrived at the other dealership with significant damage, the deal fell apart. I called Nick for advice. He still had my Z and simply asked if I wanted it. This time, I said yes! That’s when Nick really had my back. He walked me through a difficult situation and gave me sound, straightforward advice. Then he went to work. He put together a deal that was more than fair and added value in ways I hadn’t expected. Eric did a great job handling the financing, while Nick took care of everything else. Before I knew it, the Z I had wanted from the beginning was mine, and Nick arranged to have it shipped hundreds of miles and delivered right to my doorstep. What stands out to me about Nick is pretty simple: he does what he says he’s going to do. He treated me fairly when I wasn’t even his customer, and when I came back needing his help, he was there. He’s a no-nonsense salesman, a straight shooter, and someone I learned I could trust. I absolutely love my new Z, and I have a lot of respect and appreciation for the person who helped me get it. If you’re considering buying a Nissan of any flavor, call Nismo Nick at Pinnacle Nissan. Whether you’re across town or across the country, give him the opportunity to earn your business. No games. No nonsense. Just someone who does what he says he’ll do. Nick, I’m happy and honored to finally be part of your Z family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Brought my car here 5 hrs to get a recall item fixed….still here! I’m never coming back here again!

Brought my car here 5 hrs to get a recall item fixed….still here! I’m never coming back here again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share feedback about your visit. We understand that customers value efficient scheduling and timely service, particularly when visiting for manufacturer-related repairs. Feedback regarding wait times is important and helps us assess the overall service experience we provide. Please reach out to Joey Johnson, our Service Director, at 480-368-4042 so we can discuss your visit in more detail.

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Jonathan did a great job selling me the car and setting up the deal. I would purchase from this dealership again.

Jonathan did a great job selling me the car and setting up the deal. I would purchase from this dealership again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for the kind words and are happy to hear that Jonathan made the buying process smooth and straightforward for you. It means a lot to know you had a positive experience and would consider coming back. We look forward to welcoming you again at Pinnacle Nissan!

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Don’t buy anything from “Nismo” Nick. He lies and doesn’t do what he promises. Bought a used GT-R from him, he said that they had inspected it and everything was perfect. After I got it I had a PPI done by an independent shop because I heard a clicking noise while driving slow. Turns out my car had a bad axle and bell housing. $8k in repairs needed. Also, he said the car had the owner’s manuals. They were not in the car when I got it. He said he would get me a set. Here we are 8 months later, no manuals. He doesn’t respond to texts, calls, or voicemails. All he cares about is making the sale. After that, ZERO customer service. He claims to be Nissan’s biggest fan. All he’s doing is giving this dealership and Nissan a bad reputation.

Don’t buy anything from “Nismo” Nick. He lies and doesn’t do what he promises. Bought a used GT-R from him, he said that they had inspected it and everything was perfect. After I got it I had a PPI done by an independent shop because I heard a clicking noise while driving slow. Turns out my car had a bad axle and bell housing. $8k in repairs needed. Also, he said the car had the owner’s manuals. They were not in the car when I got it. He said he would get me a set. Here we are 8 months later, no manuals. He doesn’t respond to texts, calls, or voicemails. All he cares about is making the sale. After that, ZERO customer service. He claims to be Nissan’s biggest fan. All he’s doing is giving this dealership and Nissan a bad reputation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to hear about the concerns you shared regarding your vehicle purchase and the follow-up after the sale. We understand the importance of clear communication, accurately representing a vehicle’s condition, and following through on commitments made during the sales process. Please contact Travis Lee, our Customer Relations Representative, at 480-556-8693 or [email protected] so we can discuss this further.

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Carson was great at explaining all the details of the whole process and finance and service were also exceptional at answering my questions

Carson was great at explaining all the details of the whole process and finance and service were also exceptional at answering my questions

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you immensely for sharing your experience with us! It is truly wonderful to hear that Carson made the entire process feel clear and approachable, and that our finance and service teams were equally helpful in addressing your questions. We take great pride in ensuring every step of the journey is as smooth and transparent as possible, and your kind words are a reminder of why that matters. We look forward to welcoming you back to Pinnacle Nissan whenever you need us!

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My experience at Pinnacle Nissan in Scottsdale, Arizona was great. I went in knowing what I wanted and my sales guy Carson Bean made the transaction easy. I helped not having to Finance my new Truck. I brought in a cashiers check a couple days later and I was out the lot with my new vehicle.

My experience at Pinnacle Nissan in Scottsdale, Arizona was great. I went in knowing what I wanted and my sales guy Carson Bean made the transaction easy. I helped not having to Finance my new Truck. I brought in a cashiers check a couple days later and I was out the lot with my new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely value you sharing your experience with us. It is wonderful to hear that Carson provided the kind of straightforward, pressure-free service that made purchasing your new truck a smooth and enjoyable process. We pride ourselves on making every transaction as seamless as possible, and it sounds like that goal was met. Congratulations on your new truck, and we hope to see you again whenever you are ready for your next vehicle or service visit.

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The sales guy Gabriel was nice and helpful. Moses was nice AB’s helpful. He explained everything to us about the vehicle and what’s included.Everyone was friendly.

The sales guy Gabriel was nice and helpful. Moses was nice AB’s helpful. He explained everything to us about the vehicle and what’s included.Everyone was friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are excited to hear that your experience with our team was such a positive one! It is wonderful to know that Gabriel and Moses made a great impression by being friendly, helpful, and thorough in walking you through everything about your vehicle. That kind of attentive, genuine service is exactly what we strive to provide every customer who walks through our doors. Thank you for taking the time to share your kind words with us. We truly appreciate your feedback, and we hope to have the pleasure of serving you again in the future at Pinnacle Nissan!

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great people in all departments, our 4 th altima from pinnacle nissan, best service dept. in arizona period...

great people in all departments, our 4 th altima from pinnacle nissan, best service dept. in arizona period...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you have had such a wonderful experience with us across multiple visits! Purchasing your fourth Altima from Pinnacle Nissan is a true testament to the trust you have placed in our team, and we are incredibly grateful for your continued loyalty. It means a great deal to know that our people and our service department have consistently met your expectations. Thank you for taking the time to share such kind words. Customers like you are the reason we strive to deliver the best experience possible, and we look forward to continuing to serve you for many years to come!

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Fast and easy process. Got approved in minutes Various options Huge selection of Nissan sentras

Fast and easy process. Got approved in minutes Various options Huge selection of Nissan sentras

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your experience with us! A fast, easy process with quick approval and a wide selection to choose from is exactly what we strive to provide for every customer who walks through our doors. It means a great deal to know that we were able to deliver on that. Thank you for taking the time to share your feedback, OZZY2023. We hope you are loving your new Nissan Sentra, and we look forward to being your trusted dealership for many years to come!

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