Reviews
Jonathan did a great job selling me the car and setting up the deal. I would purchase from this dealership again.
Jonathan did a great job selling me the car and setting up the deal. I would purchase from this dealership again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for the kind words and are happy to hear that Jonathan made the buying process smooth and straightforward for you. It means a lot to know you had a positive experience and would consider coming back. We look forward to welcoming you again at Pinnacle Nissan!
Don’t buy anything from “Nismo” Nick. He lies and doesn’t do what he promises. Bought a used GT-R from him, he said that they had inspected it and everything was perfect. After I got it I had a PPI done by an independent shop because I heard a clicking noise while driving slow. Turns out my car had a bad axle and bell housing. $8k in repairs needed. Also, he said the car had the owner’s manuals. They were not in the car when I got it. He said he would get me a set. Here we are 8 months later, no manuals. He doesn’t respond to texts, calls, or voicemails. All he cares about is making the sale. After that, ZERO customer service. He claims to be Nissan’s biggest fan. All he’s doing is giving this dealership and Nissan a bad reputation.
Don’t buy anything from “Nismo” Nick. He lies and doesn’t do what he promises. Bought a used GT-R from him, he said that they had inspected it and everything was perfect. After I got it I had a PPI done by an independent shop because I heard a clicking noise while driving slow. Turns out my car had a bad axle and bell housing. $8k in repairs needed. Also, he said the car had the owner’s manuals. They were not in the car when I got it. He said he would get me a set. Here we are 8 months later, no manuals. He doesn’t respond to texts, calls, or voicemails. All he cares about is making the sale. After that, ZERO customer service. He claims to be Nissan’s biggest fan. All he’s doing is giving this dealership and Nissan a bad reputation.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We are disappointed to hear about the concerns you shared regarding your vehicle purchase and the follow-up after the sale. We understand the importance of clear communication, accurately representing a vehicle’s condition, and following through on commitments made during the sales process. Please contact Travis Lee, our Customer Relations Representative, at 480-556-8693 or [email protected] so we can discuss this further.
Carson was great at explaining all the details of the whole process and finance and service were also exceptional at answering my questions
Carson was great at explaining all the details of the whole process and finance and service were also exceptional at answering my questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you immensely for sharing your experience with us! It is truly wonderful to hear that Carson made the entire process feel clear and approachable, and that our finance and service teams were equally helpful in addressing your questions. We take great pride in ensuring every step of the journey is as smooth and transparent as possible, and your kind words are a reminder of why that matters. We look forward to welcoming you back to Pinnacle Nissan whenever you need us!
My experience at Pinnacle Nissan in Scottsdale, Arizona was great. I went in knowing what I wanted and my sales guy Carson Bean made the transaction easy. I helped not having to Finance my new Truck. I brought in a cashiers check a couple days later and I was out the lot with my new vehicle.
My experience at Pinnacle Nissan in Scottsdale, Arizona was great. I went in knowing what I wanted and my sales guy Carson Bean made the transaction easy. I helped not having to Finance my new Truck. I brought in a cashiers check a couple days later and I was out the lot with my new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely value you sharing your experience with us. It is wonderful to hear that Carson provided the kind of straightforward, pressure-free service that made purchasing your new truck a smooth and enjoyable process. We pride ourselves on making every transaction as seamless as possible, and it sounds like that goal was met. Congratulations on your new truck, and we hope to see you again whenever you are ready for your next vehicle or service visit.
The sales guy Gabriel was nice and helpful. Moses was nice AB’s helpful. He explained everything to us about the vehicle and what’s included.Everyone was friendly.
The sales guy Gabriel was nice and helpful. Moses was nice AB’s helpful. He explained everything to us about the vehicle and what’s included.Everyone was friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are excited to hear that your experience with our team was such a positive one! It is wonderful to know that Gabriel and Moses made a great impression by being friendly, helpful, and thorough in walking you through everything about your vehicle. That kind of attentive, genuine service is exactly what we strive to provide every customer who walks through our doors. Thank you for taking the time to share your kind words with us. We truly appreciate your feedback, and we hope to have the pleasure of serving you again in the future at Pinnacle Nissan!
great people in all departments, our 4 th altima from pinnacle nissan, best service dept. in arizona period...
great people in all departments, our 4 th altima from pinnacle nissan, best service dept. in arizona period...
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear that you have had such a wonderful experience with us across multiple visits! Purchasing your fourth Altima from Pinnacle Nissan is a true testament to the trust you have placed in our team, and we are incredibly grateful for your continued loyalty. It means a great deal to know that our people and our service department have consistently met your expectations. Thank you for taking the time to share such kind words. Customers like you are the reason we strive to deliver the best experience possible, and we look forward to continuing to serve you for many years to come!
Fast and easy process. Got approved in minutes Various options Huge selection of Nissan sentras
Fast and easy process. Got approved in minutes Various options Huge selection of Nissan sentras
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your experience with us! A fast, easy process with quick approval and a wide selection to choose from is exactly what we strive to provide for every customer who walks through our doors. It means a great deal to know that we were able to deliver on that. Thank you for taking the time to share your feedback, OZZY2023. We hope you are loving your new Nissan Sentra, and we look forward to being your trusted dealership for many years to come!
This was the best car buying experience that I have ever had. Eddie, Isaiah and Mosses were the best team there is in the business!!!
This was the best car buying experience that I have ever had. Eddie, Isaiah and Mosses were the best team there is in the business!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! It means a great deal to hear that your car buying experience was the best you have ever had. Eddie, Isaiah, and Moses truly represent the kind of dedicated, knowledgeable team we strive to build, and we are so glad their efforts made such a positive impression on you. We appreciate you taking the time to share your experience, and we look forward to being your trusted resource for all your future automotive needs. Welcome to the Pinnacle Nissan family!
They had a great deal on a car, and I was happy to catch it
They had a great deal on a car, and I was happy to catch it
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us! We are thrilled to hear that you found a great deal and were able to take advantage of it. Moments like these are exactly what we strive for — connecting our customers with the right vehicle at the right value. We hope you are enjoying your new car and look forward to serving you again in the future!
Connor is the salesperson that assisted me along with the finance manager they were both very personable and extremely knowledgeable and helpful throughout the entire process.
Connor is the salesperson that assisted me along with the finance manager they were both very personable and extremely knowledgeable and helpful throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear about your positive experience with our team. It's wonderful to know that Connor and our finance manager provided you with the personable, knowledgeable, and helpful service that reflects our commitment to excellence. Your feedback about their expertise and support throughout the entire process truly means a lot to us at Pinnacle Nissan. We're grateful for customers like you who take the time to recognize our team's dedication to making your automotive experience exceptional.