Reviews
Jackson and both Matt’s were patience and kind to my
Jackson and both Matt’s were patience and kind to my little one Ava and I while purchasing my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear about your wonderful experience with our team. It sounds like Jackson and both team members named Matt provided exceptional care and attention during your car purchase process.
The service department went out of their way to get me
The service department went out of their way to get me back on the road without any hesitation and I couldn’t be more grateful.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are ecstatic to hear about your positive experience with our service team. It's wonderful to know that our staff made every effort to help you get back on the road quickly and without delay.
Brought car in because hood lifters failed….
Brought car in because hood lifters failed….. Waited in waiting room for 2hrs for someone to come and tell me what it would cost and how long it would take….I finally went to repair desk and they said it wasn’t finished … but it needs some other.things ….why didn’t anyone come and talk to me after they took it into repair? Disappointed in Service desk… Call me if you want to discuss this rating!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We acknowledge your feedback regarding your recent service visit for the hood lifter repair. We understand your frustration with the extended wait time in our waiting room without receiving updates about the assessment and additional items that were discovered during the inspection.
Eddie Fernandez was an amazing service advisor.
Eddie Fernandez was an amazing service advisor. Friendly and knowledgeable on my truck. Was able to fix everything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are ecstatic to hear about your wonderful experience with our service team! It sounds like you received exceptional care for your truck, and we're thrilled that you found our service advisor to be both welcoming and well-informed about your vehicle's needs.
A positive experience and a excellent service advisor.
A positive experience and a excellent service advisor. Short wait time and no pressure at all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive feedback means the world to us! We are thrilled to hear that you had such a wonderful experience with our service team.
Very quick, friendly, and great customer service Eddie
Very quick, friendly, and great customer service Eddie was very friendly, accommodating, and quick! I definitely will be back, as he was very friendly and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience with us at Pinnacle Nissan. We are thrilled to hear that you received such prompt and accommodating service.
Great service and I commend everyone involved in my
Great service and I commend everyone involved in my getting a great car. Thank you. Debra
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are ecstatic to hear about your wonderful experience with our team. Your kind words about receiving excellent service and finding a great vehicle truly mean so much to us.
Service was great & kept me informed throughout the day.
Service was great & kept me informed throughout the day. Car was washed when I picked it up.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you immensely for sharing your positive experience with us. We are delighted to hear that our service team provided excellent care and maintained clear communication with you throughout your visit.
I want to share my negative experience again with Service
I want to share my negative experience again with Service of PINNACLE NISSAN, The priority reason to bring my vehicle to service was NOT carefully considered. If you check my service record notice that only couple time I have bring my vehicle there for service since 2023,due bad service, but take you more attempt priority to UPSELLING. It was a Frustrating experience after waiting for 3-1/2 hours. My electric issue over my dash board was NOT fixed. I assumed and sure for not approve all or some of the recommend required in the mileage of my vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is invaluable to us and we understand your frustration. We are sorry to hear that you feel this way about your visit. We value your business and would appreciate the opportunity to discuss this further. Please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780 so we can address your concerns directly.
I don’t mind coming over to get my car serviced they
I don’t mind coming over to get my car serviced they always do a great job the waiting room always has nice treats and water and a good car wash
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you immensely for taking the time to share your positive experience with our service department. We are delighted to hear that you feel comfortable bringing your vehicle to us for maintenance and that our team consistently delivers quality work that meets your expectations.