Lockhart Cadillac Fishers

Nick was great even though I was not offered an extended warranty or an option for one but maybe not his fault I would go back again

Vehicle delivered without options quoted as having. No resolution to this issue. After nearly two months, there has yet to be any resolution. The sales manager Matt contacted me and assured me that we can resolve the issue. There has been no real attempt to resolve the issue. The only option provided at this point has been to purchase another vehicle at lesser value and pay more dollars. I have asked for my trade in back and I would return the purchased vehicle along with any dollars exchanged and Lockhart wouldn’t agree. Clearly, Lockhart is trying to flip an additional car and add to the bottom line.

It took almost two weeks to reply to my inquiry of a specific vehicle. I stopped by after one week and nobody helped me so I left. I’ve had pretty good luck with Lockhart in the past so I will chock it up to lack of employees which so many businesses have. I won’t contact them thru cars.com anymore though.

Vehicle delivered without options quoted as having. No resolution to this issue. Update - After nearly two months, there has yet to be any resolution. The sales manager Matt contacted me and assured me that we can resolve the issue. There has been no real attempt to resolve the issue. The only option provided at this point has been to purchase another vehicle at lesser value and pay more dollars. I have asked for my trade in back and I would return the purchased vehicle along with any dollars exchanged and Lockhart wouldn’t agree. Clearly, Lockhart is trying to flip an additional car and add to the bottom line.

On February 09, 2023 picked my Cadillac CTS4 from Lockhart's body shop. Not only a fair price. The work was so good I couldn't tell that a new bumper was put on my car. The pearl paint blended nicely and looks perfect. The CTS4 sports model sits very low and I have a habit of hitting the front of the car. Looked bad when I took it in. The folks at Lockhart Cadillac did an excellent job. I was so excited just to see it looking new again. Staff in service and body shop very nice, professional and easy to work with. I know I will be back, on February 13, 2023 I will be taking in my Land Rover Range Rover Sport for service, I know I am in good hands at Lockhart. Give them a try, you will not be disappointed, I know I am very happy with all of you at Lockhart Cadillac at all locations !

Nick Cox was dependable, knowledgeable, and engaged. He made the deal compared to the other dealers we saw. Finance person needs work on people skills!

Just purchased my second Escalade from Lockhart and the service was great. Matt Mustafa is exceptional, responsive and professional. Looking forward to my 2023 Lyriq! Thanks again Lockhart

It Has taken over a month and a half to get my registration and title and I still haven't gotten it so I can't do anything with it. The temporary plate has expired and now I can't even drive my new vehicle.

Friendly professional service at Lockhart Cadillac for our oil change, tire rotation, and all points check. We appreciate the attention to detail by the service department.

I came in for an oil change. Great Service and great communication. They were very friendly and helpful when asking questions. I appreciate the time to took to explain what else needs attention on my car. Their prices are pretty decent. Will come back for additional service. Will likely get my next car from them. I briefly spoke with a sales person to explain my Interest in another car in the near future. He was pleasantly cool by not pressing me into doing something now. Much appreciated. I will be back.