Reviews
Great Service
Tammy was my service person. She has very good customer service skills. This is one of my favorite dealers to go to for everything having to do with my car. I always recommend them to other people. I bought my present car from O'Brien Toyota and will probably buy my next one there if I can get a good deal.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sally, thank you for sharing your experience with O'Brien Toyota! We appreciate your recommendations and your business, and look forward to seeing you the next time your vehicle needs maintenance. Terry O'Brien
Gloria campbell
Reps. Are polite knowledgeable and customer oriented they get you checked in and out in a timely manner . Maintenance car repair guys r # one
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to post a review. We appreciate your business. Terry O'Brien
Still the best
I bought my 4Runner new in 2012 and have been very happy with it and the service O’Brien have provided. I will continue to patronize this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outfielder, Thank you for your repeated business and your kind review. Now put him in coach, he's ready to play today! Terry O'Brien
Buyer
Great buying experience. Would recommend Dale Smaltz to anyone even though he went to Cathedral! All involved were professional, courteous and friendly. It seemed like they genuinely cared.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, Dale has been with O'Brien Toyota from day one. His customers love him, in spite of being a Cathedral grad! ;) Thanks for your business. Terry O'Brien
Quick and easy
Great service and finished in less than an hour! Greeted promptly and we arrived early and were still my car was taken in immediately. I appreciate the professional and courteous service! I’ve already recommended O’BRIEN to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alwaysdancing, Glad you were happy with your service. Thank you for recommending O'Brien Toyota! We appreciate your business. Keep dancing! Terry O'Brien
Excellent Service Thoughtfully Delivered
I just leased my third Rav 4 from Frank at O’Brien Toyota. Keep in mind that I drive 160 miles from southern Indiana to Indianapolis in order to receive the excellent, thoughtful service that I truly appreciate. Always enjoy doing business at O’Brian Toyota!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Betty, Congratulations on your new RAV4! Thank you so much for your repeated business and for driving 160 miles to work with Frank and O'Brien Toyota. Terry O'Brien
Mrs. Krista Behringer
The “Patrick Team” was phenomenal! They made our buying experience enjoyable yet personal. We look forward to seeing everyone at service time for our vehicle, and will definitely shop “O’Brien for ALL future car purchases!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Krista, Thank you for your kind words and for your business! We look forward to seeing you in service when it's time for your vehicle's maintenance. Terry O'Brien
Excellent Service
They are always very friendly and listens to the customer about what is wrong with the car. I scheduled an appointment with them for Thursday night. I was afraid to drive the Rav 4 up there. I had it towed to them that evening. Friday morning they called me to verify the alternator was the problem. They called me in the afternoon on Friday to tell me it was done and I could pick it up. I drive from Danville IN to have my car serviced there when we have an Andy Mohr Toyota in Avon. I have bought two vehicles from them. We love doing business with them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ranita, Thank you for trusting us to service your RAV4 and for making the drive from Danville! We appreciate your repeated business and look forward to helping you in the future. Terry O'Brien
Great Service
Great service. Appointment was set in advance and car was ready when promised. Time was longer than I wanted to wait so dealership provided a ride to and from my workplace.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, Thank you for taking the time to post a review and sharing your experience. We appreciate your business. Terry O'Brien
Excellent experience
The service was very good . I liked the comfort of the waiting room. The person in service was friendly and knowledgeable. It was my first visit to this Toyota franchise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheila, Welcome to the O'Brien Family! We're glad you enjoyed your first visit with us, and look forward to helping you maintain your vehicle. Thank you for your business! Terry O'Brien