Reviews
Great Service thank you Maruf
Maruf is Very attentive and professional. He able to answer any of your questions and calls to give you updated on the status of your vehicle. Maruf even text me Happy New Years, WOW. I picked up my car and it feels amazing they you to are the crew behind the scenes and special thanks to the number 1 services professional at BMW Maruf. Chris Dorsey
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dealership Experience
Great sales and finance personal. Attentive to my requirements and very helpful in trying to satisfy my desire. The sales experience was fast and courteous. Also the leasing process was fast and to the point, respecting my desire and budget Also the lease-end inspection was fast and painless
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bumper repair
Great service by entire staff especially Ophir and Joey Z who were both very pleasent and helpful in their advice and service. They took great care of me and my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BMW Service
Excellent service. Maruf, my service advisor, is always very detailed and fixes all issues on the promised time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
I always get waited by Jessika Rivera and she is just the best. Very professional, pleasant and eager to finding whatever issues I might have with my car. I always speak very highly of her and the excellent service I receive at Braman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Feedback
My excellent rating is mostly due to the fact that Daniel Soto was very professional, friendly and knowledgeable. The ladies at the cashier counter might benefit from a short reminder to greet customers and maybe put a smile on their faces. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service great car
Braman provides a hassle free service, no haggling, no underhanded deals. The assigned salesperson was knowledgeable, showed us a wide variety of cars and allowed us make up our minds without pressure. We were in and out of the dealership in under 3 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My new X5
Sergio Garcia my salesman the best since 2012 here always offers me the best option from the car that I whant. Plus the stock of cars in Braman its huge
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Service
Exceptional service as would be expected! Maruf is the man, he listened to my issues and addressed everything throughly in a clear and concise manner. I was even given a loaner since the service took a few days and even then, it was completed in 4 days and my BMW drives like new! The loaner matched the trim on my vehicle which was a very pleasant surprise. The paperwork is so professional as well. They’ll detail everything that was moved or touched, even by how much down to the mm. I am very impressed with Bramans customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall taken care of
Great and fast service, customer service outstanding, straight to the point , no wasting time. Will definitely recommend this dealership and will come back in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair