Reviews
Terrible
Be careful with his dealer, they are filled with scammers. Took my car into service 2 weeks ago, was told that the car was heating up and the temperature sensor needed to be changed and also to get a anti-freeze flush done ASAP. They wanted 400.00 for this service. I had to pay 125.00 for a fake diagnostic from this dealer. I decided to take the car else where to get a 2nd diagnostics. The car was perfect had nothing wrong with it. I have been driving the car for 2 weeks now and car is working perfectly. I've been trying to get in contact with their service manager Elizabeth and its impossible, I have left her several messages and she doesn't care to return my call. Terrible Company, Find somewhere else to take your car for service this is a horrible company.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
About my Ford Fusion
All people working at Gus Machado Hialeah are very educated, treat every customer with respect and consideration. Facility is always clean and organized. Vehicle service is excellent. The small cafeteria shop has the best Cuban coffee in town. From the moment you arrive it is a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent seller
If you want to have a fast service, just and without deceit, request Jesus Linares, you will not regret it! Si quieres tener un servicio rápido, justo y sin engaños, solicita a Jesús Linares, ¡no te arrepentirás!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
None. Just better customer service and proffesional. Thats all
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ignacio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
ingcruz12@yahoo.com ttc
Muy buen servicio y la atencion es escelente y sus facilidades sus muy comodas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Old F150
Very knolegaeable, I trust them very much. They make my old truck feel new again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Miriam Morejon-Marin
We?ve always had a great relationship, with all our vehicle purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Miriam, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Toyota
The workers are very professional and they do the job very well so that we as clients are pleased
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maintenance
Everything was o.k. Short time to wait and excellent service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lorenzo, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Ford Explorer 2018
My experience at Gus Machado Ford of Hialeah was excellent, whole the staff members were very professional ,I am very happy with my new Ford Explorer XLT 2018.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase