Reviews
Survey
Wonderful! You got me home I will never forget about you ?
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
Good customer service. Kept me in the loop throughout the whole process. Very satisfied with service staff at this location. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!
Good service
Good service, polite staff and everything was done on time. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pedro Exposito
excellent services 100% would recommend to other people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
good service
I get service almost right away no too busy clean quiet place
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
Daniel Ali
Very family oriented business! Definitely will recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great feedback and recommendation, Daniel. We hope you continue to choose Gus Machado of Hialeah for all your vehicle needs. Take care!
They get it done!!!
My overall experience was great! I would recommend this service facility to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Horrible Experience
GuI bought a car with Gus Machado dealer 1 year ago, the service and the car was terrible. One week after the car started having mecanic problem. For the first time I went to service on the location in hialeah and It was the experience poor and terrible, they didn?t gave the correct service to the car. For the second time I went this past Saturday to again repair the car the service one more time was terrible and finally when they return the car the didn?t gave the correct service because 30 min after I pick up the car , the car show a sign again . It is really annoying that Sheilan 0 miles has so many problem and for sure I am never going to buy a car again with ford .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Sheilan, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Gus Machado of Hialeah. Please give us a call at (305) 822-3211 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.
Good Service
Needed a replacement battery. I called the Ford Towing service which was easy and they came to my house to tow my vehicle to the dealer. The dealer replaced the battery within 2 hours. Service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
From beginning to end the car buying experience was easy and great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase