Reviews
GREAT GREAT SERVICE
Both salesman (Harris) and finance person(Jay) were very, very, polite and helpful. I'm glad I selected to visit your dealership and purchase my Malibu. I love it and hopefully I will learn how to use all of the functions of the car. : ) Thanks again for the great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job
As I was waiting, luckily they had wifi for me to use as it past the time away while my car was getting work done to it!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
The service advisor was very nice and polite. The service I had was done quickly. What did disappoint me is that the coffee station was out of cups and dirty. Not sure if the machine even worked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Serve!
Manny was very professional and courteous. He continuously checked on my car and gave me updates. He was the same with other customers that I saw him with the 3 hours that I was there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
It was about a recall on my 2014 cruze lt and they told me my car was not affected, I was glad to hear that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
over the top service
mr benjamin haslam he was very nice he explaned everything to me and he was very nice in explaining the recommended services
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Got what I came for
Sales and Financing staff were friendly and helpful. Several similar vehicles to choose from in stock. I feel I got most of what I wanted, for a price I could manage. I even got a partial refund on my previous extended warranty to use toward my down payment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and overall quality sales people
The sales Associate Chevy Rubin was the highlight of my visit! I am soo pleased with my new purchase and a lot of it is because of his attention and patience during my experience. I have had quite a few experiences in my time as a car buyer and can say that I have always left with a few questions, false promises or misleads here and there and never would I do a survey unless I feel it is warranted. But this time the follow through was on point! If you ask me, I would refer Chevy Rubin and Tropical Chevrolet as a whole for their excellent customer service, overall honesty and from a scale of 1-10 I give them a 100! Thank you Chevy Rubin and the excellent staff at Tropical Chevrolet for makin my latest purchase one to remember!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
My experience at Tropical Chevrolet was awesome. People are very nice. The service was great, Manny made sure I understood everything about what was wrong with my car and how they fixed it. I am very satisfied with Tropical's service. I would definitely recommend and I would definitely go back to Tropical.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
easy, fast, no hassle sale
Salesman Robenson was great. Very helpful and knowlegeable. Helped find exactly what i needed im very happybwith my purchase and look forward to having a lifetime relationshio with this salesman as i buy mire cars in the future. The finance manager Jay was incredibly helpful in putting my deal through
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase