Skip to main content

Tropical Chevrolet

(341 reviews)
New (305) 488-6304 (305) 488-6304
Used (305) 488-6305 (305) 488-6305
Service (305) 488-6070 (305) 488-6070

Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tropical Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

GREAT GREAT SERVICE

Both salesman (Harris) and finance person(Jay) were very, very, polite and helpful. I'm glad I selected to visit your dealership and purchase my Malibu. I love it and hopefully I will learn how to use all of the functions of the car. : ) Thanks again for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great job

As I was waiting, luckily they had wifi for me to use as it past the time away while my car was getting work done to it!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Service

The service advisor was very nice and polite. The service I had was done quickly. What did disappoint me is that the coffee station was out of cups and dirty. Not sure if the machine even worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Customer Serve!

Manny was very professional and courteous. He continuously checked on my car and gave me updates. He was the same with other customers that I saw him with the 3 hours that I was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Service

It was about a recall on my 2014 cruze lt and they told me my car was not affected, I was glad to hear that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

over the top service

mr benjamin haslam he was very nice he explaned everything to me and he was very nice in explaining the recommended services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Got what I came for

Sales and Financing staff were friendly and helpful. Several similar vehicles to choose from in stock. I feel I got most of what I wanted, for a price I could manage. I even got a partial refund on my previous extended warranty to use toward my down payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent service and overall quality sales people

The sales Associate Chevy Rubin was the highlight of my visit! I am soo pleased with my new purchase and a lot of it is because of his attention and patience during my experience. I have had quite a few experiences in my time as a car buyer and can say that I have always left with a few questions, false promises or misleads here and there and never would I do a survey unless I feel it is warranted. But this time the follow through was on point! If you ask me, I would refer Chevy Rubin and Tropical Chevrolet as a whole for their excellent customer service, overall honesty and from a scale of 1-10 I give them a 100! Thank you Chevy Rubin and the excellent staff at Tropical Chevrolet for makin my latest purchase one to remember!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

My experience at Tropical Chevrolet was awesome. People are very nice. The service was great, Manny made sure I understood everything about what was wrong with my car and how they fixed it. I am very satisfied with Tropical's service. I would definitely recommend and I would definitely go back to Tropical.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

easy, fast, no hassle sale

Salesman Robenson was great. Very helpful and knowlegeable. Helped find exactly what i needed im very happybwith my purchase and look forward to having a lifetime relationshio with this salesman as i buy mire cars in the future. The finance manager Jay was incredibly helpful in putting my deal through

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No