Skip to main content

Nucar Chevrolet of New Castle

(892 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Reviews

(892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome place

Service advisors are great. Both advisors are knowledgeable and helpful. I received a call prior to work being performed. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the excellent review, Jose! It is great to know that our team was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Stress free experience

My salesman Mike Johnson was very informative and answered any and all questions and/or concerns. Purchasing a car can be a stressful experience, but both he and finance (Sam) made the experience painless.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to share with us, Angela! The goal of the Nucar Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Car buying

The salesperson was very helpful and I did not feel pressured to make a decision I had time to compare shop and then make a decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your fantastic review was quite a refreshing read, Armonde! I am happy that our team provided you with pressure-free, efficient and well-informed customer service. Before your next visit, please find us on Facebook. You'll find the latest exclusive specials offered only to our likers! Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Great Customer Service

Our salesman was awesome. Easy to work with, a lot of knowledge and not too pushy. Would definitely come back and recommend others to buy their vehicle here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for taking the time to share your feedback with us, Amanda! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Heading off potential problem

Service completed on time and a repair situation was identified. A radiator hose was beginning to leak and was a potential problem that I would not have seen. Thank you for going the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

At Nucar Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Routine Maintenance

Prompt, efficient service and has been for the past thirty years. Great people to do business with. I can highly recommend Nucar Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us, Alfred. We are delighted to hear you were treated with prompt, courteous, and efficient service during your visit. We hope you will give us the opportunity to help you again. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Great Customer Service

Great service, quick, thorough, courteous. We will definitely take our car there for every service and repair. Facility is very clean and staff keeps you updated on service time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It is wonderful to hear that our staff at Nucar Mazda was able to provide you with a quick, thorough and great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Chris Dagesse, Owner - Nucar Mazda - cdagesse@nucar.com

review

Carolyn Seifert was the reason I purchased the car. She answered all my questions and was very patient with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ronda, we appreciate you taking time to leave us a great review! We are pleased to hear Carolyn did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Great Experience

My sales consultant, Sal DiPasquale, was great--he went above and beyond during the process; that's rare, and I appreciated it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Richard, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Sal was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Honest people

It was a hassle free experience. Spoke to the manager over the phone for a price. When we arrived the price that was quoted over the phone was the price we were charged.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to write about your experience with us, Dawn! At Nucar Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com