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Nucar Chevrolet of New Castle

(997 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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Randy Mcleod

From the time I entered the dealership Randy took the time to ensure I was in the vehicle that I wanted. He was patient as I was going back and for between different optioned models. Even after the sale was complete he is still continuing to help me. I was having a an issue with motor vehicle with retaining my tag and Randy has gone above and beyond to help me resolve this even though he doesn't have to. Randy is top notch and would not hesitate to purchase another vehicle from him. Also Tony Copeman was very helpful and to the time after hours to explain to us different warranty options that fit our needs, also a fantastic employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us 5 stars across the board! We appreciate the feedback.

Very satisfied

Great work on car pleasnt staff .somewhat timely Displayed pride in work Made sure i was pleased with the outcome. Answered all of my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive rating and kind review. See you soon!

Great. Service

Everyone was great service was great show room is clean fantastic please do business with.I will recommend this dealership to everyone.Please go down there and check the new cars out and use they have plenty to choose from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such kind words. Take care!

Great people

The staff at Nucar treated me very well. Dan Stanitski, a salesman there, is friendly, knowledgeable, and a pleasure to deal with. The other people who I dealt with were knowledgeable, friendly, and polite as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steve, we appreciate you taking the time to leave us this positive feedback. Take care!

Great Service Every time!!!

3 Years ago I purchased a 2016 Chevy Cruze from NuCar Chevy. Tony made the process super easy and he was helpful throughout the entire buying process. Our growing family needed a larger vehicle. I reached out to Tony and told him exactly what I needed and wanted! Just like the first time, he delivered. The sales and finance team at NuCar is amazing. I plan on keeping my Traverse for a long time but if I decide to switch cars or upgrade I will totally go back and check out Tony & the NuCar team! I've referred all of my family and friends to check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive words! We appreciate you giving us this feedback and will pass on your comments to the team.

Great Experience

The process went very smoothly and they were willing to work with me to arrive at an agreement that was mutually beneficial. Salesman was very knowledgeable on the vehicle and it’s features. They even had Wawa coffee on tap.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this review! Take care.

Sales Staff was top notch!

Dan Stanitski is by far the best sales person that I’ve ever worked with in any product line, not just cars.. Dan made sure that I got the best answers to my questions and that I got the truck that I wanted! Thank you NuCar for having such a dedicated employee!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how Dan did.. we will pass on the comments to him!

Excellent

Had an excellent experience at nucar. Our sales rep Chris was awesome no sugar coating straight forward. Told him what we wanted and our budget and he delivered. Couldn't be more happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review!

Car number 2

This is my second car from Nucar the whole staff is great. Ian was amazing I told him the price I was looking in and with in an hour I had the car I wanted. This is my dealership/sales rep for as long as they are in business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We hope you continue to come back and have great experiences with us. Have an awesome day!

Excellent Customer Care!

I highly recommend NuCar Chevrolet if you are in the market for a new car. And I especially recommend their salesman, Tony Catalano!! I had been researching a wide variety of SUV's for the last few months. When I made my decision to buy a 2019 Equinox, I reached out to a coworker who has a friend that works in the service department. I asked him to find out which salesman his friend would recommend and received Tony's contact information. After a couple of weeks, I was finally ready to purchase my new car. I reached out to Tony and made an appointment to discuss the Equinox while my 2013 Malibu was being serviced at NuCar. Tony listened to me and took notes while I rattled off what I wanted in my new car. Although NuCar did not have what I wanted in stock, Tony quickly found an Equinox AWD Premier in Pennsylvania that met all my requirements. I greatly appreciate the care that Tony took to make sure I was happy with the car we selected. Even when a personal family event required Tony to leave town for a few days, he continued to work to make sure my new car was brought down from the PA dealer in a timely fashion. On the day of delivery, even though Tony was busy with multiple customers, he still made sure everything I requested to be done was taken care of with minimal delay. I drove all the way home with a big smile on my face! This now makes two cars in a row that I have purchased from NuCar! I would happily recommend NuCar and specifically, Tony Catalano to anyone looking for a new set of wheels! Thank you Tony!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kathy, thank you so much for the kind review! We will pass on your words to the team. Take care!