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Nucar Chevrolet of New Castle

(888 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Reviews

(888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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Happy customer!

The sales people are not pushy and are very kind. I also like they will give you the quotes to take with you in writing, and they by far have the best pricing I have been able to find. It is worth the drive to go to Nucar Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Danielle, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Awesome Dealership

Awesome staff members who are friendly and who know what they are doing. They take care of our car and our family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for taking the time to share your feedback with us, Priyankar! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Great service!

Prompt and friendly, willing to explain exactly what they would be doing for my vehicle. I really love Mazda from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us, Kevin. We are delighted to hear you were treated with prompt, courteous, and informative service on your Mazda. We hope you will give us the opportunity to help you again whenever it's time for your next car. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Awesome Service

Everyone was exceptionally nice and friendly. I went to get my first oil change on my car and they even washed it for me for free! Awesome customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We love hearing from our customers so thank you for taking the time write this glowing feedback, Francis. It's wonderful to hear that our staff at Nucar Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Love NuCar

Love Mazdas. Everyone was very helpful in answering questions and getting me in my new car, especially your finance manager, Sam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Claudia. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Chris Dagesse, Owner - Nucar Mazda - cdagesse@nucar.com

Pleasant experience

Dan was a wealth of information providing accurate information to help with my decision. No pressure just clear information related to the vehicle, purchase and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Pamela. We're glad to have Dan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Great service

Very friendly first car buying experience. I didn't feel pressured to do anything I didn't want to do. (Need at least twenty words)

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Chris Dagesse | Owner - Nucar Mazda | cdagesse@nucar.com

Used Car Purchase

The salesman that waited on us, Sal DiPasquale, was excellent. He was extremely helpful, knowledgeable and could not have been nicer. He narrowed down the cars we were interested in and showed us exactly what we wanted. He answered every question we asked in a polite and professional way. Also, the Finance guy, Ed Woodring, was wonderful. He sat us down and explained, in layman's terms, everything about the sale and went over every item in detail. He even got us a print-out of the service record associated with the vehicle. This was by far the best experience I have ever had purchasing a vehicle and would not hesitate to recommend this dealership to all my friends and family. I will definitely return here to purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ronald, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Great Customer Servicer

Communication and Customer Service was great! Everyone was nice and professional. Kept in contact with me during entire process. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Sandra. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com

Prompt service

I was able to get a loaner car while mine was in service. They called me when my car was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us, Bruce. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com