Skip to main content

Nucar Chevrolet of New Castle

(997 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

Want to share your experience with this dealership?

Write a review

Service

Been taking my Chevy Cruz to dealer for service since I brought the car in 2013. Had an oil change May 22, 2019 and got the report everything was good they did the multi point inspection and no problems. Within 2 1/2 weeks car had no antifreeze. And there was no leak. I've contacted them twice by email and was told 3 times I would be called concerning this. No call yet. If you don't inspect then don't say you do!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry about your negative experience with us. We hope next time we will do a better job. Thank you.

Harts Brown our salesman

salesman did a wonderful job at making sure I was comfortable with our new vehicle and help me find the perfect suv for me and my family as well as our travel times and activities for our new chevrolet. so happy that we decided to continue working with our newark chevrolet salesmen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Louis Clementoni

The sales person was very knowledgeable and bent over backwards to make the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly yet professional

We couldn't be any happier with our latest purchase at Nucar Chevrolet! The staff (Wolfe and Karen) were very friendly, inviting, professional and were never pushing to close the deal. We never felt rushed and they answered every question and or concern we had. This is our 3rd vehicle we have purchased at Nucar and will continue to do so! Thanks for everything and we look forward to seeing everyone when are registration arrives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving us such an awesome review! We hope to see you again soon. Take care!

Silverado Z 71LTZ

Phenomenal team. I was going to go and shop elsewhere having been let down by other Chevrolet dealerships but these guys reeled me back in and made the deal. This will be the first place I check when Im ready for another new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

it was awesome

just drove right in and bam service was done in the express drive no appointment needed went right thorough the app for service it was easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know how we did. Take care!

Good dealer fair price, good salesman

Good salesman Chris, buying process is still long and could be streamlined, satisfied with deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Our experience.

Everyone worked very hard to make our buying experience as smooth as possible. We have dealt with this dealership in the past and each time is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving us such a positive experience! Don't hesitate to reach out if you need anything else.

2019 Chevy DoubleCab Truck

Their sales team was very professional yet very personal and friendly making our buying experience very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My new white Chevy 2019 equinox

Everyone at Nucar Chevy is very friendly and knowledgeable as soon as you walk through the front door also as soon as you drive up to the service doors and are greeted by a very friendly and nice service advisors. I am enjoying my new 2019 equinox many new features compared to the 2017 equinox I owned. There is always a nice selection of new and used cars there at the dealership also the show room is kept very very clean and the waiting area and restrooms are also kept very nice also. I have been a long-time customer there at Nucar Chevy for many years purchasing several cars there through out the years Thank you Joh Donnigan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, thank you for the positive review. Take care!